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Kenny Ross Subaru
North Huntingdon, PA
2,918 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,918 reviews
August 03, 2019
Recall service The staff is friendly knowledgeable and as accommodating as possible. They identify problems and recommend The repair. They also suggest preventive ca The staff is friendly knowledgeable and as accommodating as possible. They identify problems and recommend The repair. They also suggest preventive care to extend the life of a car. They are not pushy they explain their diagnosis and the cost of service then you decide if you want to proceed. If you have to wait a long time for the service to be completed the customer lounge is very upscale.....a definite plus. More
by Like to Drive
Employees Worked With
The serve center staff
August 03, 2019
Bought used car We were only there a total of 2 hours. Our price range was met right away, no back and forth nonsense like I have experienced in the past at other dea We were only there a total of 2 hours. Our price range was met right away, no back and forth nonsense like I have experienced in the past at other dealers. More
by Wilsyl
Employees Worked With
AJ Miller
August 02, 2019
Great dealership Great experience got me in and out took care of everything I needed friendly staff great waiting area felt really at home dealership need clean Great experience got me in and out took care of everything I needed friendly staff great waiting area felt really at home dealership need clean More
by Davp123
Employees Worked With
Steve runion Stan
July 30, 2019
My experience today was good My appointment was good today. Very quick for my inspection and oil change. I would like to give an opinion on making appointments online. It is diffi My appointment was good today. Very quick for my inspection and oil change. I would like to give an opinion on making appointments online. It is difficult to make appointments in a few days or a week ahead. It’s like about a month lead time before you can make an appointment. We called the service department and left a message to see if there was an earlier date available but we never got a call back. More
by Terry
Employees Worked With
Carley Painter
July 23, 2019
Helpful Dale kept me informed & even rechecked some things twice to make sure there was no problems with the eyesight. He had my service completed quickly. Dale kept me informed & even rechecked some things twice to make sure there was no problems with the eyesight. He had my service completed quickly. More
by Zeke
Employees Worked With
Dale
June 05, 2019
The absolute worst I have been dealing with this dealership for over a year and a half now to try to get what I had been promised at sale time. JD Brown is the worst car I have been dealing with this dealership for over a year and a half now to try to get what I had been promised at sale time. JD Brown is the worst car salesman I have ever dealt with!!! He is worse than a snake-oil salesman. Lies are all that he knows in order to make a quick hustle. Most of the other staff I have dealt with are at least superficially polite, but incompetent. Trying to get through their phone system has led to multiple hang-ups on me and I have only once received a return phone call-do not leave a message, they will not call you back. I can only summarize my experience as abusive toward customers. If you want constant lies, frustration and high blood pressure, by all means use this dealership. If negative stars were an option, I would give them. More
by RUNAWAYFAST!
Employees Worked With
JD Brown
February 17, 2018
They will honestly HELP you!!! Big special thanks to Paul. Robbie, and Jess (at Kenny Ross Mazda for paper work). These folks are the best! There is no pressure, total transparency, Big special thanks to Paul. Robbie, and Jess (at Kenny Ross Mazda for paper work). These folks are the best! There is no pressure, total transparency, and they will make sure you get the right car for you and your budget. ALSO and this is UNIQUE no OTHER dealership offers this, they have an exchange policy, that if you encounter an issue with a car you bought you can exchange it for another car. I bought a car, started driving it and realized the seat was causing me horrible lower back pain. I was totally stressed out, but they said, "don't worry" I brought it back NO HASSLES and I found a car that was right for me and my family. If you need a car see them!! Can't thank them enough! More
by Zoe
Employees Worked With
robbie, paul, jess
February 14, 2018
Looking for a forester This dealership was outstanding very Friendly best deal wonderful car would go back thanks for all you did nd the girl who did the paper work and serv This dealership was outstanding very Friendly best deal wonderful car would go back thanks for all you did nd the girl who did the paper work and service.manger More
by April1
Employees Worked With
Bill lochner and Mike Carlin they where outstanding we would go back anytime everything to make our purchase easy make did a wonderful job
January 12, 2018
Best experience after TERRIBLE service at other dealerships After walking out of 2 other local Subaru dealerships, Kenny Ross was amazing. They were easy to work with, got me everything I wanted and more, and w After walking out of 2 other local Subaru dealerships, Kenny Ross was amazing. They were easy to work with, got me everything I wanted and more, and were took the time to make me feel that my business was valued. I will be a Kenny Ross customer for life. More
by guterr
Employees Worked With
Ray Mesa, Chris Donato
January 04, 2018
Friendly, respectful, and honest. Every person that we spoke to was incredibly friendly and willing to help us with whatever we needed. Ray was exceptional to work with, very knowledge Every person that we spoke to was incredibly friendly and willing to help us with whatever we needed. Ray was exceptional to work with, very knowledgeable about the vehicles and respectful of our limits. We would absolutely go back to Kenny Ross, especially if we knew we would be working with Ray. I absolutely recommend this dealership (and ask for Ray)! More
by Jones24
Employees Worked With
Ray Mesko
