Kenny Ross Subaru

Great Tansaction! We purchased a nice used car from a great and personable salesman - John E Blair. The paperwork process was efficiently executed and the vehicle was f We purchased a nice used car from a great and personable salesman - John E Blair. The paperwork process was efficiently executed and the vehicle was freshly washed and detailed and ready for delivery. We would definitely reach out to John for any of our future automotive needs. More

Inspection All was the usual good experience. I was disappointed when employee called me “sir” not really suing attention. Paper mat and mirror hanger left in my All was the usual good experience. I was disappointed when employee called me “sir” not really suing attention. Paper mat and mirror hanger left in my car and no car wash. These are little things but again not Kenny Ross’s usual top notch customer service. More

Service Dept Always seem to accommodate you when your in for service. Quick and convenient. Kenny Ross Subaru Located in North Huntingdon is a place for your next Always seem to accommodate you when your in for service. Quick and convenient. Kenny Ross Subaru Located in North Huntingdon is a place for your next Subaru More

Check and replace front and rear brakes. Upon arriving at my 7:00am scheduled appointment, two service employees welcomed me and we’re ready to take care of my vehicle. After checking my car Upon arriving at my 7:00am scheduled appointment, two service employees welcomed me and we’re ready to take care of my vehicle. After checking my car, I was given a couple options to repair my brakes. The work was performed in a reasonable time and all my questions were answered. I wasn’t able to Pair my new mobile phone to my car, so another service employee was immediately available to assist and solve the problem. All service employees were friendly, helpful and willing to assist with the care of my Subaru Legacy. My car has been serviced at this location for the past 4 years and I will continue to visit here in the future. More

Waste of time, zero customer focus I had a terrible experience with this dealership. As an existing sales and service client, I was attempting to purchase a new replacement vehicle for I had a terrible experience with this dealership. As an existing sales and service client, I was attempting to purchase a new replacement vehicle for my 2015 model. I asked about pricing through the internet chat and was told that I couldn't have leather interiors in a new CrossTrek, which was crap because my current model and the Subaru website both had that. The internet person fought back and forth with me, only finally conceding when I shared screenshots from the Subaru website. I scheduled an appt to have my trade appraised and, when I drove the 40 minutes to the dealership, was stood up by the sales person. I waited 2 hours and left. I was clear about the interior and exterior colors that I wanted, repeating myself in multiple texts and conversations....the sales rep ordered wrong interior color and I had to wait another week to get the right one in. Calls were not returned...bad information was given...and then, I was promised a price point that, when I drove the 40 minutes to finally pick up my car, after more than 5 weeks of back and forth, wasn't honored. I walked out, telling Kenny Ross Sales leads that they were losing both a sales and service customer, went to Sendell Subaru and bought the car I wanted within 2 hours. I learned that the Kenny Ross team doesn't work on commission...and it shows. They didn't care if I bought a car or was happy with their service. Lost me for life. More

Convenient and thorough I called to schedule appointment for a routine oil change yesterday, I got in the next day and I was able to pick my appointment time, I arrived for m I called to schedule appointment for a routine oil change yesterday, I got in the next day and I was able to pick my appointment time, I arrived for my appointment and recognized that in 2 wks. my State Inspection would be due in October, I asked the service guy if I was able to do the Inspection also today other than coming back and he said yes, no problem-AWESOME.... he saved me a trip! More

The absolute best!! My experience as seamless and so so easy. Ron, my salesperson was the best ever. So very honest a straight forward. Trust him completely. I am very My experience as seamless and so so easy. Ron, my salesperson was the best ever. So very honest a straight forward. Trust him completely. I am very happy. Extremely with my experience today More

Very fine service Needed an an oil change and checkup, scheduled it today, for today, online, got there for the 100 pm appt, was done before 2 pm, price was right. Ev Needed an an oil change and checkup, scheduled it today, for today, online, got there for the 100 pm appt, was done before 2 pm, price was right. Everyone was friendly, the waiting area is great, could not have been a better experience. More

Fast, no hassle, deal My experience was a pleasant one at Kenny Ross,Subaru. Our dealer was fast ,efficient , professional and very kind. My over all experience was a good My experience was a pleasant one at Kenny Ross,Subaru. Our dealer was fast ,efficient , professional and very kind. My over all experience was a good one, however, I was not pleased with the detail or cleaning of the used vehicle we purchased. More