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Kenny Ross Subaru

North Huntingdon, PA

4.7
2,776 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 2,776 reviews

October 31, 2019

Finance department approved me for 6.99% then kept coming back lower each time after I showed my credit union could lend at 4.25%. It was a huge waste of time and insulting to my intelligence. I wish they wo More

by Joshua Thompson
Recommend Dealer
No
Employees Worked With
Jeff Pepper and Finance Manager
Nov 01, 2019 -

Kenny Ross Subaru responded

Josh, every situation is different and there are always multiple ways to structure a deal, as you know. I'm sorry to hear that you felt our approach was an insult of some type, I can assure that was not our intent. I would like to discuss this with you to see if I can help make it right. I will look for your contact details so that we can connect, but please also feel free to give me a call directly. Thank you, Bill Eggert - General Manager - 724-864-5100

October 31, 2019

JD was fantastic. He helped me pick the right car and made the buying process very quick and easy. If you’re looking for a new car, go see JD! More

by Emmm27
Recommend Dealer
Yes
Employees Worked With
Jim Brown, Carley Painter
Nov 01, 2019 -

Kenny Ross Subaru responded

It's wonderful to hear that you drove home from Kenny Ross Subaru in the right car for you. Thank you for rating us five stars! We are grateful for your business.

October 30, 2019

Great Experience Everyone was pleasant and easy to work with but most important, I believe they were honest. Mike worked very hard to get me the vehicle I wanted whic More

by becca0290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMaster and Newton DaSilva
Oct 30, 2019 -

Kenny Ross Subaru responded

Hi Becca - Honest service is so important to us and we are thrilled that you felt comfortable working with Mike. We especially love to hear that he helped you get into exactly the vehicle you wanted. Thank you for sharing this feedback and for recommending Kenny Ross Subaru to your friends and family! We hope to work with you in the future.

October 30, 2019

I have been having an ongoing problem with excess oil consumption. It is frustrating that I now need to carry extra oil in my car. Yesterday I accidentally got Jared as a service manager and he listened More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Carley Painter
Oct 30, 2019 -

Kenny Ross Subaru responded

Hi Lynn - It's great to hear that Jared was so helpful during your recent visit with us. If there is anything further we can do to assist with your vehicle concerns, please let us know! Thank you!

October 22, 2019

Great service I ended my current Forester lease and was looking to upgrade to the Forester Premium with the all-weather package. They had the 2020 models which hav More

by StanLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "JD" Brown
Oct 23, 2019 -

Kenny Ross Subaru responded

We are thrilled to hear that you're enjoying your new Forester Premium! Thank you so much for posting this review and for coming back to Kenny Ross Subaru.

September 27, 2019

Great Experience In for my annual inspection and 5,000 mile check-up. The staff is always friendly and polite. The waiting area is clean and customer friendly with s More

by bea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boughter, Nicholas Mangretta
Sep 29, 2019 -

Kenny Ross Subaru responded

Bea, it's great to read your feedback here and know that you and other service guests are so happy with our service team. It's always our goal to do what's best for our customers and it's great to know you feel that in our customer service. Thank you for choosing Kenny Ross Subaru and we look forward to seeing you next time!

September 26, 2019

New Subaru purchase! Great experience in purchasing my new Subaru- great prices AND honest, knowledgeable, friendly salesmen. I will definitely return and highly recommen More

by Wstiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim ‘JD’ Brown, John Valentine
Sep 26, 2019 -

Kenny Ross Subaru responded

Honest, friendly, and knowledgeable are all wonderful compliments of our team here at Kenny Ross Subaru. Thank you for your recommendation and for purchasing your new Subaru with us. We are grateful for your business.

September 26, 2019

Great Tansaction! We purchased a nice used car from a great and personable salesman - John E Blair. The paperwork process was efficiently executed and the vehicle was f More

by Triedandliked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John E Blair
Sep 26, 2019 -

Kenny Ross Subaru responded

It makes our day to hear that you had a positive experience working with John to get into your new-to-you car! We are so glad that the paperwork process was easy. Thank you very much for your business. We would absolutely love to work with you again at Kenny Ross Subaru!

September 25, 2019

Inspection All was the usual good experience. I was disappointed when employee called me “sir” not really suing attention. Paper mat and mirror hanger left in my More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown names
Sep 26, 2019 -

Kenny Ross Subaru responded

Hi Deb - I'm sorry to hear that we didn't deliver a five-star experience at your recent visit. We strive to provide the best care to our guests, and we appreciate you sharing your feedback so we can improve for next time. Thank you for your continued support! Howard Boughter - Service Manager - 724-864-5100

September 24, 2019

Service Dept Always seem to accommodate you when your in for service. Quick and convenient. Kenny Ross Subaru Located in North Huntingdon is a place for your next More

by Ms WRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian B
Sep 24, 2019 -

Kenny Ross Subaru responded

Thank you for the fantastic review! We are so glad that you can depend on the Kenny Ross Subaru team for convenient service. Hope to see you next time!

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