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Kenny Ross Subaru

North Huntingdon, PA

4.7
2,778 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 2,778 reviews

November 12, 2021

Typical dealership experience till the financing part of the deal, they offered me one financing option from an off the wall bank with high interest rates. I had already knew my options going in because I More

by czajkowski86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Flynn
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you very much for taking the time to provide us with feedback. We do apologize that your experience did not match your expectations with us recently. As we always strive for 100% customer satisfaction; please let us continue to work with you to turn this situation around. If you include your name, contact information, and nature of any concerns to social@kennyross.com, we will be happy to speak with you. Hope to hear from you soon.

November 12, 2021

The staff was very efficient in getting my new vehicle processed and out the door. Love the service department Selena is always so helpful and extremely knowledgeable. More

by LMARTIN826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Martinez in service is excellent! , Ian Hufford
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 11, 2021

Very pleased the dealership made our issue right. It took almost 2 months but we're satisfied with the final outcome. More

by SUZANNE_COLLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie
Nov 11, 2021 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 11, 2021

Jeff Pepper was very helpful and personable. Vinnie stepped through the paperwork effortlessly. Thanks again , Jeff, for a pleasant experience. More

by ewest.usvi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Pepper, Vinnie ?
Nov 11, 2021 -

Kenny Ross Subaru responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 11, 2021

Dealership is great everyone is friendly and helpful they made sure all my questions were answered More

by Cutlass231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Blair
Nov 12, 2021 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 11, 2021

The employees who I interacted with at Kenny Ross, including Steve, Serena, Brian, and others were extremely helpful. They took the time to talk with me and explain what was going on with my Subaru. More

by danjuliussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
Nov 12, 2021 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 10, 2021

My son was picking out his first car ever and Johnny made this experience 100% awesome. So friendly and knowledgeable, I will definitely recommend Kenny Ross and Johnny to all of my friends and family! More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Blair, Rob Piovesan
Nov 10, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 10, 2021

Johnny Blair was extremely helpful in my search for a vehicle that I am interested in More

by zebrak68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Blair
Nov 10, 2021 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 10, 2021

I took my car a Toyota RAV 4 for its 50000 mile check up , oil change, state inspection, emissions check. I 3was taken at the appointed time , told the lady what I wanted done, placed in the waiting area an More

by sorrentostyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

Nov 11, 2021 -

sorrentostyler responded

You are a very respectful group of people and you deserve good praise for professional work 1

November 09, 2021

Fast , friendly staff works very efficiently, clean dealership with great staff! The lounge was very well stocked and relaxing environment. More

by Grammyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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