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Kenny Ross Subaru

North Huntingdon, PA

4.7
2,879 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 2,879 reviews

November 25, 2022

It is a nice place to got work done but day I when it was very busy need more people in service department and to move cars car wash poor other wies good More

by EDROGAN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com. We hope to hear back from you soon.

Nov 27, 2022 -

EDROGAN61 responded

Edward rogan edrogan61@yahoo.com

November 25, 2022

Excellent customer service. Service center leaps and bounds in professionalism, care and communication over South Hills Subaru. Worth the extra drive. More

by TURNBULL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Nov 25, 2022 -

Kenny Ross Subaru responded

Great to see you back again!

November 25, 2022

My experience was pleasant and comfortable and the service was performed quickly within the timeframe indicated by the service advisor. More

by GUINTOBRODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 25, 2022

Nice waiting area. Quick service and I appreciate the extras they automatically provide, such as topping off fluids and washing the car. More

by KJSARGE919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 24, 2022

Key would not come out of ignition. Was easy to get appointment. Needed to replace shift lock system and park position switch. Subaru covered the repair. Employees at Kenny Ross wer More

by EWGAGORIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 24, 2022

Would recommend this place to anyone! Everyone was very nice and was willing to help More

by T.FLOWERS.3257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 24, 2022

Great service this trip very knowledgeable associates. Great job with getting my car in and out. More

by RSTELL5313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2022

Everyone was very nice and helpful. I didn't have to wait long, everything was explained, and I will absolutely always return for their assistance. More

by ETROXELL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 23, 2022

Pleasant staff and very helpful. Not the dealerships fault parts are not currently available for the repair More

by MGRUVER1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 23, 2022

Very easy to deal with. The staff was very helpful and kept me informed of what was going on with my vehicle. More

by TVINKLER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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