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Kenny Ross Subaru

North Huntingdon, PA

4.7
3,115 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,115 reviews

April 01, 2023

Friendly technicians, work was done well. My only request would have been more direct communications informing me of progress since it took ten days. The loaner car was nice. More

by MANVERSUSMOTHERNATURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2023

excelliant as usual. 2 leases 6 yerrs of great service. good place to be when your not home. More

by QUAKER7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Apr 03, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 31, 2023

The technicians were very friendly, hospitable, and knowledgeable! They treated me with respect and helped me understand what was going on with my car. They explained everything thoroughly and provided More

by anonymous1638
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Apr 03, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 30, 2023

Service is always fast and easy. The service advisors make sure I know my options and answer all my questions. More

by Rite2Kerbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Mar 31, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

March 30, 2023

The staff were very thorough when working on my car…even though it turned out to have nothing wrong More

by STU5897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 30, 2023

Having battery issues and took car to dealership multiple times. At one point a brand-new $250 battery died in 4 days. Was told to put battery on a tender...dying in 4 days is not a tender issue. Ended up More

by JLS341
Recommend Dealer
No
Employees Worked With
don't know
Mar 30, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Mar 30, 2023 -

JLS341 responded

Will email info.

Apr 06, 2023 -

JLS341 responded

Emailed contact info a week ago but did not receive a response.

March 30, 2023

Always great to deal with your service dept. Very professional and helpful with everything we need. More

by HANDYMAN.ONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 29, 2023

I have been coming to this dealer instead of the dealer I purchased from because I consistently receive superior service from Kenny Ross. They fully explain the services, they don't try and overcharge or ove More

by KTORIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

March 29, 2023

I brought my non Subaru vehicle in for a state/emissions inspection, oil change and tire rotation. Everything was completed in a reasonable amount of time and my service rep was very informative and helpfu More

by THE3ELKOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Service was on time and thorough. Waiting area was comfortable and stocked with refreshments. A very nice experience More

by D.KASPAREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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