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Kenny Ross Subaru

North Huntingdon, PA

4.7
2,951 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 2,951 reviews

March 13, 2023

Always great customer service at the service department! Waiting area is very nice and spacious with snacks to tide you over while you wait! More

by KMMURRAY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 13, 2023

all great. fast professional, comfortable waiting area. all good from my standpoint. will return for further visits More

by farnethws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

March 13, 2023

The appointment was scheduled quickly; and the work was done quickly. I was kept in the loop on the performed work. More

by aels73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 12, 2023

I've always had good service with this dealer. The only thing that was "off" this time was a momentary dead battery as a result of the technician leaving the headlights on while changing the oil. More

by CJ_OBLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

March 12, 2023

I’ve always got good service from Kenny Ross subaru. We are on our fourth Subaru from them and I have no complaints about there service. More

by JJ561959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2023

Expensive didnt do 25point checks dont trust mechanics to check what i ask for will not return More

by C.TRIPONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Mar 13, 2023 -

C.TRIPONEY responded

I understand that you have higher overhead than a small local garage but what you charged me for brake rotors and pads for one axle should have done the entire vehicle I know because I’ve done my own work for years. My fluids weren’t even topped off, so how do I know they checked my differentials and CVT levels like I asked

Mar 13, 2023 -

C.TRIPONEY responded

c.triponey@comcast.net

March 11, 2023

My Forester’s first appt. Was finished quickly and they even washed my vehicle for me! Found a recall to take care of while it was there too! More

by JMSCLAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Kenny Ross Subaru responded

Great to see you back again so soon, Sarah!

March 10, 2023

My visit was good as usual. The problem was identified, explained, and resolved quickly. Great service! More

by THE3ELKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

March 10, 2023

Service appointment was easy to get. At the dealership, the service was prompt and the service person friendly and informative. More

by JP_KBKUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 10, 2023

Helpful and knowledgeable employees made you feel welcome and showed interest in the vehicle and the work to be done More

by WOCH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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