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Kenny Ross Subaru

North Huntingdon, PA

Overview
Employees
Reviews
Vehicles
4.7
3,102 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,102 reviews

June 11, 2023

The service department was very nice and friendly, and my Subaru yearly inspection was done very quickly. Very happy! More

by BAILEY2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

June 10, 2023

easy ,quick service,reasonably priced. flexable hours.clean waiting room with good coffee and donuts. More

by BILLDROSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 10, 2023

Good service employees who explained everything in detail and made me feel like my business was important to them. Short wait times and car returned cleaner than when I arrived. Excellent service experience More

by RRIEMENSCHNEIDER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 10, 2023

This dealership is terrific, but this car is a nightmare. Never again Subaru, I’m sorry to say. More

by PAMELAB99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

June 09, 2023

It was a great experience. He was very kind and courteous. Everybody was pleasant. It went so fast I couldn’t believe it. More

by vturner133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Blair
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Jun 12, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 09, 2023

Services, Sales, and Finance were top notch! Thank you for a great experience and relaxed day! More

by TSOBOTA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Smith, Vinnie Jendeski
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Jun 09, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 08, 2023

Did not give me the credit cards I was promised. I would like 200 promised More

by sylvia2842
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
The manager
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Jun 09, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jun 10, 2023 -

sylvia2842 responded

When i bought my subaru, on march 18, iwas promised a 100 dollar visa card, and in april he promised me another 100 for not getting my car undercoat. They changed the cards to pittsbugh. Which was of no good to me becase i dont go to pittsburgh. When i bought the car I signed a statement for a 100 visa card

Jun 12, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jun 15, 2023 -

Kenny Ross Subaru responded

I have being trying to get a hold on her for the last 3 days. That's not much that I can do if I can't get a hold on you. Please contact me. Newton Da Silva

Jun 15, 2023 -

Kenny Ross Subaru responded

At the end of the 4th day. I finally got a hold on her. I had to tall since she wasn't returning any phone call. Customer will be here beginning on the day tomorrow. Thank you very much

Jun 16, 2023 -

Kenny Ross Subaru responded

update this morning the customer got her gift cards case is closed. Thank you

June 07, 2023

Worst experience ever. Took an engine to them and at thousand miles it dropped a valve and kicked rockers off and blew up and they wont take care of any of it they just ref More

by SUPERCITYAUTO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jun 08, 2023 -

SUPERCITYAUTO15 responded

Your Service manager is choosing to ignore me and not help or refund my money. They could have put a new engine in the car cheaper than they cost me by improperly repairing mine and now I had to buy an engine. The are hacks and liars. They took the engine apart to check for issues and said none were found and reassmbled it and shimmed valves and as I can see now is way to tight and it dropped a valve and kicked other rockers off. They need to do something about it except ignore a collison center that went to them for help

June 07, 2023

I bought the car because of Jesse (I believe was the GM of Sales) and the commitment he told me of Kenny Ross Subaru, sales, service and staff. So far, Jesse was spot on the commitment of Kenny Ross Su More

by GRVS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
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Jun 07, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 07, 2023

Kenny Ross Subaru is a wonderful dealership there service department is fantastic Brian is a blessing he is so good with the customers when I called last night he was off for the evening I had a problem with More

by REENIELINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Jun 08, 2023 -

Kenny Ross Subaru responded

We appreciate your continued and ongoing support.

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