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Kenny Ross Subaru

North Huntingdon, PA

4.7
2,894 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 2,894 reviews

April 22, 2023

Top tier customer service. I came in for my 100k mile serviving so I had a lot of questions and was nervous. Jakob was attentive and found the answers for all my questions. The More

by CHLOEMONET24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Apr 24, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 21, 2023

Jakob in service was professional, thorough and helpful. After leaving I realized the report I received didn’t comment on the examination and wear and tear of the brakes. This knowledge can help since this More

by ALLERGYQUEEN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Apr 24, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

April 21, 2023

They were all very helpful and kind. Fast turnaround and great facilities and service reps as well. More

by DOUGLAS.HOAGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 21, 2023

The salesman was very nonagile, helpful and made the experience enjoyable. We are enjoying our new Forister very much and have recommended Kenny Ross Subaru to several people. . More

by wmdld752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Jendeski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 19, 2023

Had amazing service and wonderful experience with everyone at the dealer great People good service More

by butterfly438
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Jendeski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 19, 2023

Enjoyed the whole experience. Very knowledgeable staff that was willing to answer a lot of questions. More

by cdsteeber
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Flynn
Apr 20, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 18, 2023

Everything was great, from buying the car, to everyone who’s followed up to make sure I’m getting the most out of not only my vehicle but the services they offer as well. More

by castlecandyshop
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Blair
April 17, 2023

It's the best experience I've had with a car dealership. Everyone I've dealt with has been personable, knowledgeable and very professional. The environment is typically warm and comfortable. Water, soda and More

by Donna B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember their names because they were superb.
Apr 18, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2023

Great service and fast. Service Tech was helpful and explained everything clearly. Waiting area was clean. More

by RKELLER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 13, 2023

There is a part from my car missing. When I mentioned it I heard we didn’t remove it. Unfortunate I didn’t mention it before I left. So I guess I’m out of luck. More

by BONECRUSHERS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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