Kenny Ross Mazda

Zero Pressure - 100% Satisfaction I did not want to buy a new car, but my well-loved 2000 Protege needed replaced before another Pittsburgh winter. In mid-June I began my online searc I did not want to buy a new car, but my well-loved 2000 Protege needed replaced before another Pittsburgh winter. In mid-June I began my online search, with a purchase deadline of August 31st. I am not an impulse buyer. I need time to completely consider my choices before making final decisions. I cannot tolerate being pressured - in any way - and at Kenny Ross I was never out of my comfort zone. Every person I spoke with there made the entire process very easy and very pleasant. On July 25th I drove off the lot in my fourth Mazda. This time around I chose a 2015 Mazda 3 iTouring Sedan. It is a beautiful car - inside and out. I highly recommend this dealership. More

Friendly staff, no pressure My husband and I went in to test drive a used Mazda 5 and were greeted in the parking lot by Samantha. We instantly felt comfortable and the test driv My husband and I went in to test drive a used Mazda 5 and were greeted in the parking lot by Samantha. We instantly felt comfortable and the test drive experience went very smoothly. When it came to negotiations, they stayed firm with the asking price. Since the price was extremely reasonable in the first place, we decided to go ahead with the purchase. At a previous dealership we had been to, the price of the car dropped by $4000 at the first hint we were walking away. That tells me that car was over-priced in the first place, and eliminated any trust I may have had for that staff. The staff at Mazda though were very reasonable, understanding, and there was no "hard sell". Overall, a pleasant experience. More

Made this purchase a great experience! As a female, I don't like buying cars. Always feels pressured and snow-balled. Loved dealing with the sales staff at Kenny Ross Mazda! Everyone As a female, I don't like buying cars. Always feels pressured and snow-balled. Loved dealing with the sales staff at Kenny Ross Mazda! Everyone went out of their way to make my fiance and I feel welcome, find the car we wanted, and kept us fully in the loop as we waited for it to be delivered. Will definitely continue to make future purchases from this dealer! More

Very friendly staff! The staff was very friendly and willing to work with me. I initially dealt with Rudie, but ended up working with Samantha. They were both professional The staff was very friendly and willing to work with me. I initially dealt with Rudie, but ended up working with Samantha. They were both professional and didn't push me into anything. I would recommend them to anyone. I love my new CX5 Grand Touring. More

A relatively pleasant experience Young, ambitious sales team that is not overbearing. Very knowledgeable of products Aim to please. Only complaint would involve the time it took to fi Young, ambitious sales team that is not overbearing. Very knowledgeable of products Aim to please. Only complaint would involve the time it took to finalize closing. More

A very welcoming car buying experience I can't praise Samantha Munich enough for all the patience and kindness she showed us while we went through our car buying experience. She was very h I can't praise Samantha Munich enough for all the patience and kindness she showed us while we went through our car buying experience. She was very helpful and went out of her way to make sure we got everything we wanted in our new car. Never once were we pressured in any way, but treated with consideration and respect. Mr. Maraney was also very helpful and patient. More

Excellent service! When I arrived I had no idea what I was looking for. Samantha helped me find the car I wanted and worked with all my preferences to find the car I lov When I arrived I had no idea what I was looking for. Samantha helped me find the car I wanted and worked with all my preferences to find the car I love. I got a great deal and was walked through every step of the process. Very friendly atmosphere and great service. Highly recommend! More

The staff was super friendly and very helpful There was no pressure here. They let me think it over for a good week. All my questions were answered and they gave me a good price that worked for me There was no pressure here. They let me think it over for a good week. All my questions were answered and they gave me a good price that worked for me. The staff was very friendly and very helpful. More

One of the best Samantha Mutich was awesome! She made sure I got exactly what I wanted in my car. She was very friendly and laid back and not the least bit pushy. Sh Samantha Mutich was awesome! She made sure I got exactly what I wanted in my car. She was very friendly and laid back and not the least bit pushy. She got back to me quickly through email. More

Fun and Fast I actually bought from the Ford Dealer but it would not let me put her name in. I purchased a used Jeep Wrangle and traded mine in. I asked for someth I actually bought from the Ford Dealer but it would not let me put her name in. I purchased a used Jeep Wrangle and traded mine in. I asked for something to get fixed and they are currently doing it now. Impressed More