Kenny Ross Mazda

Buyer friendly All of our negotiations were done online with Michelle. She was very quick to answer our questions and never insisted we talk on the phone. Never pres All of our negotiations were done online with Michelle. She was very quick to answer our questions and never insisted we talk on the phone. Never pressured us to buy, just gave us the facts and assisted us in any way she could. Good experience and worth the 2.5 hr drive to the dealership. More

Very friendly Service Staff Good experience, Michelle Mills was excellent to deal with. Definitely recommend her and Kenny Ross Mazda. Will be doing business again there in the f Good experience, Michelle Mills was excellent to deal with. Definitely recommend her and Kenny Ross Mazda. Will be doing business again there in the future. More

Great Experience Michelle was great overall with the sales experience. I had reached out to a number of dealers to find a good price on the CX-9 that my family wanted Michelle was great overall with the sales experience. I had reached out to a number of dealers to find a good price on the CX-9 that my family wanted. She was persistent for my business and always available to contact. She helped me get a fair deal and really worked to see that I was satisfied and happy. More

Extremely helpful and pleasant Michelle had a car ready for me as soon as I got here. We went for a long test drive. I enjoy the car. It's at my price point. She wasn't trying to pu Michelle had a car ready for me as soon as I got here. We went for a long test drive. I enjoy the car. It's at my price point. She wasn't trying to push me out of my comfort zone. the process was fairly simple as far as the dealership was concerned. I would definitely suggest this place and Michelle. The manager Dave even gave me an emergency car kit for my new car! I will definitely come back. More

Smooth, easy transaction I traded in a car and got a lease on a new Mazda CX-5. Ryan Halterman was the employee who facilitated the deal. Ryan was easy to talk to and knowle I traded in a car and got a lease on a new Mazda CX-5. Ryan Halterman was the employee who facilitated the deal. Ryan was easy to talk to and knowledgeable. He listened to what I had to say and didn't push an agenda. He was excellent to work with and I'm looking forward to coming to him again in a few years. More

My experience at Kenny Ross Mazda was excellent and quick! Every person that I got a chance to talk with at Kenny Ross Mazda was very polite and looked out for my interest my entire stay. All questions were an Every person that I got a chance to talk with at Kenny Ross Mazda was very polite and looked out for my interest my entire stay. All questions were answered that I had and some. I will definitely be shopping at Kenny Ross Mazda again not only because of the quality of people, but the quality of my new Mazda 6. More

knowledgeable, responsive and patient Ryan Halterman was very knowledgeable and patient, finding a proper model for us to test drive and, most importantly, spending extended time at a late Ryan Halterman was very knowledgeable and patient, finding a proper model for us to test drive and, most importantly, spending extended time at a later date (prior to sale) demonstrating features of the vehicle with which we were unfamiliar. Followed up with us without being pushy. Ryan and support personnel were willing to go out of their way to locate the vehicle we wanted and deliver it to us faster than we anticipated to be possible. More

Fabulous The experience was more like therapy than car buying. People are great. Vehicle is great. Deal was great. Michelle spent the better part of the day ma The experience was more like therapy than car buying. People are great. Vehicle is great. Deal was great. Michelle spent the better part of the day making sure we knew all of our options and had fun looking at cars. David has created a customer focused culture with no pressure to close or sell up. Everyone at the place has the same approach. There is no reason to go anywhere else. More

Great Car Buying Experience!!! I set out to purchase a new CX-5 (arguably the best small SUV in the market). I had contacted all the area Mazda dealers for quotes. Michelle was qu I set out to purchase a new CX-5 (arguably the best small SUV in the market). I had contacted all the area Mazda dealers for quotes. Michelle was quick to respond and answered all of my questions. After some correspondence, we reached an agreement on price (best in the area). The day I was going to finalize the purchase (I live a couple hours away), I had a sale pending on my current vehicle which fell through. After notifying Michelle, she went to work on a trade-in value of my vehicle and much to my amazement, came back with exactly what I was looking for. A couple hours later when I'm at the dealership to finalize everything, a faulty camera was discovered in my new car. Michelle and Dave was very apologetic and set me up with a loaner CX-5 until my car could be repaired. A couple days later they delivered my vehicle to my place of work (over an hour away) to swap. Even though there were a few hurdles during the whole process, this was the best car buying experience I have ever had. Michelle was top notch in customer satisfaction, and hats off to Dave and the service staff. Kenny Ross will definately be on the short list of any of my future vehicle purchases. Highly recommended!!! More

Best experience ever Everyone at this dealership has been amazing. Michelle is hands down the most helpful salesperson I have ever encountered. I told her what was importa Everyone at this dealership has been amazing. Michelle is hands down the most helpful salesperson I have ever encountered. I told her what was important to me, and she catered to our desires and even features I didn't know I wanted. She wasn't pushy. She was very pleasant to be around. The General manager Dave not only thanked us for coming in, but got all of our pricing information while we test drove cars. These people are so nice. I am never going anywhere else. More