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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
438 Reviews
Call Service Center (724) 973-3793

438 Reviews of Kenny Ross Ford - Service Center

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October 31, 2024

Everyone there was friendly and great to deal with. Work wa done and vehicle is fine. More

by redgrape1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Parana, others were great, I don't remember the names
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October 25, 2024

Very friendly, attended to my needs. More communication needed pertaining to length of service/delays in service. More

by gabbyvastley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Oct 25, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 25, 2024

they took really good care of me and helped me with all my need for the car More

by PERKKA.WANJOHI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 23, 2024

Had body work from a deer that hit my Mazda 3 hatchback. The work was perfect and they completed the job in a timely manner. Well done More

by burdsav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Malley
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Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 20, 2024

I travel for work but whenever I am in Greensburg I take my 2016 Ford Focus to Kenny Ross for service. More

by KDECHRISTOPHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 19, 2024

Megan was a wonderful liaison keeping me informed every step of the process. The mechanics/body work staff did a top notch job. More

by barb.mikrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2024

Had the car for 11 days. Told them the car was making noise even gave them a Video showing the same noise other customers were having with that same car. they stated they did More

by lodovicos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kuzyck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Kenny Ross Ford responded

Hi Lodovico, I’m Rae Ann Morris, the General Manager at Kenny Ross Ford. I understand that your recent visit may not have met your expectations, and I want to personally apologize for that. Your experience is important to me, and I’d love the opportunity to address any concerns you might have. Please don’t hesitate to reach out to me directly at (724) 978-2010, or send me a private email at rmorris@kennyross.com at your convenience. I’d like to make sure we can turn things around and provide the service you deserve. Thank you for your time, and I look forward to hearing from you. Best regards, Rae Ann Morris General Manager Kenny Ross Ford

October 19, 2024

I was really happy with the work that was done and in a timely manner. More

by buddha55rams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 19, 2024

All employees were pleasant and efficient. Thank you Mike and CJ for all of your help with our purchase. More

by ALBERTTYLER
Recommend Dealer
Yes
Employees Worked With
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fisher
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Oct 25, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2024

Had a weird little thing going on with my Ford (that I bought at this dealer). They took me in immediately, figured it out, fixed it and washed the car all in one day. Really could not be happier with K More

by TJMATHIAS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick helped me out on this one
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Oct 25, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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