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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
438 Reviews

438 Reviews of Kenny Ross Ford - Service Center

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November 15, 2024

The recall service was excellent! ! The delivery of my truck was flawless and on time. More

by Robojoe77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 13, 2024

The Kenny Ross Service Department rocks! I took my vehicle in for "the works" service package, and it was done in less than an hour. To a large extent, I credit Dick Hansel...always friend More

by RCOOPER315
Recommend Dealer
Yes
Employees Worked With
Dick Hansel
Nov 15, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2024

Kenny Ross made the experience quick and easy. The work was done correctly and looked great. More

by kphaubrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in the body shop
Nov 15, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 11, 2024

Mark was very helpful. He made getting our Escape repaired as painless as possible. Very happy with our experience! More

by phjj261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ghrist
Nov 15, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 08, 2024

Great service and genuine customer care extended by Mark G.! Kenny Ross Ford -- you have a great representation of customer service done right with Mark. I will certainly look to Kenny Ross Ford for my ve More

by PATRICIA_A_HALE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ghrist
November 08, 2024

Servise was good over all and tech found an issue with my lug nuts being swelled out and had them replaced wich I found very pricy. One bad thing though , when I got home I found I got charged for emissions More

by MRD821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Service Specialist Dick is the best! I'm always treated well and greeted. Bring back the discount oil change. 🤑 More

by zeiglerc23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick
November 03, 2024

Very professional staff. Vechicle required a service recall update. Was able to complete the requested services with no issues.. More

by Ford5.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cochran
November 02, 2024

Everyone working there was friendly and polite. Service was fast. Waiting area is clean. I'll return for future service. More

by erik.halberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

People were excellent and kept me up to date on the progress of my car. More

by DAVID.MILLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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