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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
438 Reviews

438 Reviews of Kenny Ross Ford - Service Center

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November 22, 2024

This is the best dealership that I have ever had the pleasure of doing business. Excellent customer service from sales to service. It is truly a excellent experience. More

by JAMESMORROW3339
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Salesmen Kevin was great to deal with would purchase and recommend him to others as well More

by jturik1495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Good job, did not take very long. i got the appointment fast and at a time good for me More

by KITCH1846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

The technicians, Barry and Nico (spelling? ?) were very courteous and professional. The recall work was done in a timely manner. Very pleased with this service. More

by MAHINSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry, Nico(spelling) mobile service
November 21, 2024

Without a doubt! The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will nev More

by torrence242
Recommend Dealer
No
Employees Worked With
Kristy Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Kenny Ross Ford responded

Dear Torrence Family, We’re always here to help, and I’d like the opportunity to address your concerns directly. To better assist you, I’ll need a bit more information—your name and contact details would be a great start. Please feel free to reach out to me directly at 724-978-2010 so we can have an open and honest conversation. Your feedback is important, and I’d like the chance to make things right. Thank you, Rae Ann Morris General Manager Kenny Ross Ford 724-978-2010 kennyrossford.com

November 21, 2024

Love my Service Adviser Dick Hanzel, Ford The manufacturer , Kenny Ross the dealership not so much they don’t stick behind her warranty More

by jjk41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Great service! ! Reviewed options thoroughly. Service was fast and efficient. All were polite and helpful! More

by JFAIR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Great experience! Sick and the staff were very helpful. Staff always goes out of their way to help you. More

by mochar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

They were informative from the start and were able to get my car done faster than anticipated! More

by LINDSHOFF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Martin
Nov 15, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 15, 2024

My vehicle was serviced at the collision center in November. With the many accidents involving deer, I expected a long service time. The service center was clear, transparent, and even done a day earl More

by S.B.OLIVER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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