Back

Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
493 Reviews

493 Reviews of Kenny Ross Ford - Service Center

Sort by
October 26, 2023

Quick serve was quick and excellent. In and out within an hour and asked about washing the car but I declined since I was on a tight scheduled More

by franknancy1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall
Oct 26, 2023 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 26, 2023

Great service and very caring employees! They service my car since I bought it!thanks More

by WANDARITENOUR2047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

our experience with kenny ross in adamsburg has always been good.. mark our service guy does a great job and Shannon made our appointment and was very personable and both are very efficient, More

by PJT63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark service desk five stars
Oct 25, 2023 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 23, 2023

Our experience with Kenny Ross has been excellent. The service is always great and the people who we deal with are always professional and helpful. Over all we are very satisfied with Kenny Ross For More

by daveandsuecoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Worthless! I had a 8:30am appointment and dropped my truck off at 5:30am. I received no phone call so I showed up at 3:00pm and they haven’t even looked at my t More

by hammyu812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the employee.
Oct 20, 2023 -

Kenny Ross Ford responded

"Hammyu812" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 17, 2023

Mark and Shannon were great helping me with my MKZ repair and working with warranty company to replace the engine. Pick up and delivery, and then a loaner when my car was in service for extended period was More

by bruceturchetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Christ, Shannon McQuillan
Oct 17, 2023 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 15, 2023

Appreciated the pickup and delivery service. The service department kept me informed thru the whole process. More

by BPEY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel
Oct 16, 2023 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 15, 2023

I'm always very satisfied with the service that I receive at the dealership and it's staff. It's almost like I am special. 👌👌 More

by mr.hallsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 15, 2023

The service department had a rough time with the problem. Don’t know how else to explain it More

by CAGINARDIJR
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dick in sevice
Oct 16, 2023 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 14, 2023

Great service. Nice service department employees. Service department kept in touch with me the whole time (a week). More

by poetria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

...
42
...