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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
501 Reviews
Call Service Center (724) 973-3793

501 Reviews of Kenny Ross Ford - Service Center

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February 21, 2024

Walked in for an oil change and a tire rotation, was able to get service as soon as I went in. The attendant at the service desk then advised me I had a light there that was ordered with my name on it so I w More

by SHELLEYIAPALUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2024

Was in and out in about an hour, service manager advised and discussed recall service and preventative maintenance items. More

by ANTHONY-B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

Handled the recall notice on 2023 Edge in very quickly and efficiently . Friendly and courteous service More

by JSMITH199548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hansel
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Feb 20, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 20, 2024

Dick and Greg did a great job. On budget and on time when promised to be complete More

by HERBERT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

They fixed my car and it looks back to brand new. They are amazing ! Highly recommend them More

by LINZIEJORDAN2648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Decker, Brian Ulery, Rob Piovesan, Mike Fisher, Charlie Savage
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Feb 20, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 16, 2024

Dick the service advisor is the best. Everything is done in very efficient manor and courtesy. Job well done ! More

by GMCTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel
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Feb 20, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 15, 2024

Ian, the advisor was very kind and courteous. Kept me advised on status of my vehicle. More

by BSMITH2684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian is a great representative of your company.
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Feb 15, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 14, 2024

They were on time, polite, and friendly. Kept me apprised of the car’s status. More

by LESLIEBERES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

The service department was able to help me in a courteous and a timely manner. More

by didi11
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 09, 2023

Dick always effective, efficient and a pleasure to deal with. No issues or surprises, which is what one wants from a dealership. More

by TJKUEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
Report | Print
Nov 09, 2023 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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