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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
501 Reviews
Call Service Center (724) 973-3793

501 Reviews of Kenny Ross Ford - Service Center

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March 14, 2024

Interior rattle was not fixed after they replaced part. Not sure they have a good idea how to fix it. More

by JEM3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kuzyck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Kenny Ross Ford responded

"JEM3650" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
March 14, 2024

The issue with my vehicle wasn't resolved and I was severely overcharged for the work that was performed. More

by steelcd2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kuzyck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Kenny Ross Ford responded

"Steelcd2002" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
March 12, 2024

Kenny Ross Ford Irwin and it's Quick Lane team have always been responsive and efficient to my vehicle maintenance needs. More

by WDAVE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, Quick Lane Service Advisor.
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Mar 12, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 12, 2024

The team at Kenny Ross Ford body shop was friendly, very helpful, and did a great job repairing my vehicle. More

by SPENCER.FORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Weirs
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Mar 14, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2024

Fast friendly service. My vehicle was done quickly and efficiently. Thanks for the car wash!!! More

by GRINCHANDMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian kelly
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March 08, 2024

Very professional and courteous. Was prompt and thorough on explaining what was going on. Kept informed on status.Alsowait was very minimal. More

by TOMMYG1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 07, 2024

Excellent service and you are treated nicely . quick and easy .very helpful with all my questions More

by dsimporting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 07, 2024

Made the whole process very easy. Jeff was very helpful. I would definitely recommend them. More

by AMY_LYNN217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from collision center not sure of last name
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March 07, 2024

Fast to get the appointment and get the repair made. Service writer stayed in touch thru the entire process. More

by Butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
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Mar 07, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 07, 2024

Very friendly and finished product looked nice, but it did take a LONG time to get it done (almost two months). More

by kurt21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Weirs
Report | Print
Mar 07, 2024 -

Kenny Ross Ford responded

We appreciate your feedback and are eager to better your return experience.

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