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446 Reviews of Kenny Ross Ford - Service Center
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November 01, 2023
Express Service was great, in and out. Very personable front desk. Definitely will use again Very personable front desk. Definitely will use again More
by Kathleen.Palovcak
Verified CustomerEmployees Worked With
October 28, 2023
Dick Hansel is the best service writer. Al’s ways looks out for us and makes our service appointments seamless. Al’s ways looks out for us and makes our service appointments seamless. More
by BLW
October 26, 2023
Quick serve was quick and excellent. In and out within an hour and asked about washing the car but I declined since I was on a tight scheduled In and out within an hour and asked about washing the car but I declined since I was on a tight scheduled More
by franknancy1
Employees Worked With
do not recall
October 26, 2023
Great service and very caring employees! They service my car since I bought it!thanks They service my car since I bought it!thanks More
by WANDARITENOUR2047
Employees Worked With
October 25, 2023
our experience with kenny ross in adamsburg has always been good.. mark our service guy does a great job and Shannon made our appointment and was very personable and both are very efficient, been good.. mark our service guy does a great job and Shannon made our appointment and was very personable and both are very efficient, More
by PJT63
October 23, 2023
Our experience with Kenny Ross has been excellent. The service is always great and the people who we deal with are always professional and helpful. Over all we are very satisfied with Kenny Ross For The service is always great and the people who we deal with are always professional and helpful. Over all we are very satisfied with Kenny Ross Ford. More
by daveandsuecoke
Employees Worked With
October 20, 2023
Worthless! I had a 8:30am appointment and dropped my truck off at 5:30am. I received no phone call so I showed up at 3:00pm and they haven’t even looked at my t I had a 8:30am appointment and dropped my truck off at 5:30am. I received no phone call so I showed up at 3:00pm and they haven’t even looked at my truck for the recall work. When I called and made the appointment I expressed I need my truck back at the end of my day if I had to wait a little that was Fine. I was told by the service department they only have 5 techs on duty. That’s no excuse to not call and give me an update. So I made another appointment with another dealership and all the parts but one are on national back order so why wasn’t I told this when I called for the appointment. Thanks for wasting my time. So two days later on a Friday. I received a call from the Service Manager saying the owner read my review and wanted this situation fixed and wanted my business so he offered me a loaner car if he had one since this is my only vehicle and would call me on Tuesday. Well it’s the end of the day and no phone call and I have an appointment tomorrow with another dealership where now i have to use a vacation day because they couldn’t due the services or come through on their offer. Thank god I didn’t cancel my appointment with the other dealership. Moral to the story don’t spend 65k plus on a truck because their only worried about the sale not service. More
by hammyu812
Employees Worked With
Not sure of the employee.
October 17, 2023
Mark and Shannon were great helping me with my MKZ repair and working with warranty company to replace the engine. Pick up and delivery, and then a loaner when my car was in service for extended period was and working with warranty company to replace the engine. Pick up and delivery, and then a loaner when my car was in service for extended period was great help. More
by bruceturchetta
Employees Worked With
Mark Christ, Shannon McQuillan
