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502 Reviews of Kenny Ross Ford - Service Center
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Verified Customer
April 05, 2024
Chris Mull the service advisor gets 👍👍 for his great customer service. Really went out of his way to keep me informed of the work being done on my Ford Edge. Patric Boyd the mechanic/ technician did a customer service. Really went out of his way to keep me informed of the work being done on my Ford Edge. Patric Boyd the mechanic/ technician did an outstanding job correcting the problem I had with my car battery. It makes me feel good knowing that my car is now working properly. More
by INSKISR
Employees Worked With
Chris Mull and Patric Boyd
April 05, 2024
Started working right away. Got inspection, oil change and spark plugs. Mechanic explained work done. Services are too expensive. Price Quoted for service did not include la Got inspection, oil change and spark plugs. Mechanic explained work done. Services are too expensive. Price Quoted for service did not include labor. More
by BARBANNLOWES
April 04, 2024
They got me right in and out. very friendly people in quick lane.inspection, first oil change very friendly people in quick lane.inspection, first oil change More
by MOWERMENDER57
Employees Worked With
April 04, 2024
service dept is fantastic. Dick is a great communicator and he doesn't suggestion additional service on my car unless it is actually needed. Really appreciate his advice. Dick is a great communicator and he doesn't suggestion additional service on my car unless it is actually needed. Really appreciate his advice. More
by Jill Strittmatter
Employees Worked With
Dick
April 02, 2024
Mark did a great job explaining the issue with the vehicle. Also made sure to find all the warranties and the recall on the vehicle so that I only paid my deductible for the work. vehicle. Also made sure to find all the warranties and the recall on the vehicle so that I only paid my deductible for the work. More
by MAGOOMCKEE
Employees Worked With
Mark
March 31, 2024
They work hard, but I felt that I knew the vehicles better than they did. A salesman that was working with another customer seemed pretty cocky when his customer wasn't around, but others in the showr better than they did. A salesman that was working with another customer seemed pretty cocky when his customer wasn't around, but others in the showroom could hear him. He's nowhere near as smart as he was acting and was much more concerned about making a sale than doing right by the customer. That was unprofessional and off-putting to others in the showroom. Krista Hartman worked hard and was pleasant to deal with. The arrogant male salesman should follow her lead. This is coming from a very professional and knowledgeable male customer. More
by byt
Employees Worked With
