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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
502 Reviews
Call Service Center (724) 973-3793

502 Reviews of Kenny Ross Ford - Service Center

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April 23, 2024

Ed Waibel is my contact there and the vehicle came back clean and fixed, as good as new. More

by DMYERS11620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Waibel
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Apr 23, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 23, 2024

Great service. Stopped in for state inspection and was told I needed repair on seal at rear differential. Afterward, I noticed a noise and went back, got another a More

by srb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IAN KELLY
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Apr 23, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2024

Wonderful dealership bought 3 cars from you great and friendly staff and honest highly recommended them More

by Ushier816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IAN in the quick lane
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Apr 23, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 22, 2024

SERVICE WAS PERFORMED AND COMPLETED QUICKER THAN EXPECTED. ISSUE WAS CORRECTED UPON COMPLETION OF SERVICE. COST OF SERVICE IS HIGH WHICH RESULTS IN A 4 STAR RATING AND NOT 5 More

by DBALDRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DICK HANZEL
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Apr 23, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to provide us with this feedback.

April 21, 2024

Great service and fast. ..called within a few hours and was given the status and price More

by Bmskibinski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 21, 2024

The staff whom I have dealt with made my experience very easy and relaxed by explaining details and and being extremely friendly More

by rsokira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al in Service I believe last name Cochran
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Apr 23, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 20, 2024

Great Ford dealer. I bought my truck there and have all my service work done there. Dick Hanzel is a great service manager and is very knowledgeable and helpful. More

by WILSON14412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
Report | Print
Apr 23, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2024

Friendly and fast service. Offered to wash truck. Always a pleasure to do business with them. More

by ILOVETHEBUCS_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
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Apr 23, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2024

Great availability to schedule. Quick efficient service. Garage is very clean. Wash your car after service More

by Nancy W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 19, 2024

Dick Hanzel does a good job assisting me with the service of my Ford Explorer! More

by HIMLERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
Report | Print
Apr 23, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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