502 Reviews of Kenny Ross Ford - Service Center
They provided excellent service and brought to my attention another issue that needed to be taken care of. They checked and found it was covered under an extended warranty. Set the appointment and be attention another issue that needed to be taken care of. They checked and found it was covered under an extended warranty. Set the appointment and being taken care of next week. More
the service was great had vechicle backin 3 day fixed and no issues everything was done in atimely and no issues everything was done in atimely More
Ian was very helpful, knowledgeable. Very happy with him and the service that was provided to me. Very happy with him and the service that was provided to me. More
They were very efficient and helpful. They explained the problem I was having. Very friendly They explained the problem I was having. Very friendly More
I have been dealing the this dealership for 10 years now and never had a complaint. Dick Hansel has always explained things to me and never tried to do more than what was required. and never had a complaint. Dick Hansel has always explained things to me and never tried to do more than what was required. More
I was not happy at all with the way my service writer treated me. I set an appointment because it normally takes 30 minutes or so to get my oil changed, so I set aside an hour and when I arrived, he told treated me. I set an appointment because it normally takes 30 minutes or so to get my oil changed, so I set aside an hour and when I arrived, he told me that it would be a few hours. I set the appointment because of my schedule, and he is the one I spoke with. He was very standoffish and pushy, pushing to get me out the door. Tires were recommended, but I did not find out until after I got home and read the receipt. He did not feel the need to tell me anything when I came in to pick up my vehicle; with the exception or making sure to tell me 4 times that this was my last free oil change. I understand, he did not need to talk to me like that. I said something to my son who was a tech there when this service writer was there. He said that this guy was rude with him also and refused to give him work. So if this service tech has a problem with me because of his issue with my son, please let me know and I will take my vehicle to be serviced elsewhere. So far you are the only ones who have serviced it. But overall, service to my vehicle was good, customer service was bad. More
They are always professional and efficient. They get you out of there as soon as possible. They get you out of there as soon as possible. More
No hassle, no attitude and more than fair prices. Also enjoyed looking at the new mustangs Also enjoyed looking at the new mustangs More
Found a problem I didn’t know I had. Good service. Would use again for service. Good service. Would use again for service. More