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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
502 Reviews

502 Reviews of Kenny Ross Ford - Service Center

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May 15, 2024

They provided excellent service and brought to my attention another issue that needed to be taken care of. They checked and found it was covered under an extended warranty. Set the appointment and be More

by ryost2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 16, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 15, 2024

the service was great had vechicle backin 3 day fixed and no issues everything was done in atimely More

by malachiskull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dont remember his name
May 15, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 15, 2024

Ian was very helpful, knowledgeable. Very happy with him and the service that was provided to me. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Decker, Richard McCoy
May 16, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 14, 2024

They were very efficient and helpful. They explained the problem I was having. Very friendly More

by dbr04112
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 14, 2024

I have been dealing the this dealership for 10 years now and never had a complaint. Dick Hansel has always explained things to me and never tried to do more than what was required. More

by 2BULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hansel
May 14, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 13, 2024

I was not happy at all with the way my service writer treated me. I set an appointment because it normally takes 30 minutes or so to get my oil changed, so I set aside an hour and when I arrived, he told More

by JAMIE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Kelly
May 14, 2024 -

Kenny Ross Ford responded

"JAMIE63" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 12, 2024

They began work on my car almost immediately and kept me informed of the progress being made More

by PAUZACHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Wargo and his service leader I can’t remember his name
May 14, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 11, 2024

They are always professional and efficient. They get you out of there as soon as possible. More

by ODIVAD1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2024

No hassle, no attitude and more than fair prices. Also enjoyed looking at the new mustangs More

by JW.KLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collision shop, 5 stars
May 14, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 10, 2024

Found a problem I didn’t know I had. Good service. Would use again for service. More

by CURTISWMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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