Kenny Ross Ford - Service Center

Excellent service. Jeff and the entire staff were very kind. They kept me up to date on repairs. Highly recommend Kenny Ross! Jeff and the entire staff were very kind. They kept me up to date on repairs. Highly recommend Kenny Ross! More

I have been to other local Ford dealerships in my area for service on my fleet vehicle ... service was horrible and I started going to Goodyear. Then I recently found Kenny Ross Ford -- WOW EXCELLENT SER for service on my fleet vehicle ... service was horrible and I started going to Goodyear. Then I recently found Kenny Ross Ford -- WOW EXCELLENT SERVICE!!! Unmatched professionalism, communication as my car was being worked on was outstanding. Megan in the Collision department is a ROCKSTAR and was a true partner as my car was being worked on. Ed in the Collision department was equally as great as was Jessica in the service department who so graciously worked with Megan to be sure my oil change and tire rotation was completed prior to me picking up my vehicle. Megan, Ed, and Jessica deserve all recognition for over-the-top service standard -- something difficult to find in today's service industry. Service wins business and certainly repeat, dedicated, customers. Job well done!! More

Addressed my recall in an adept manner…ordered the parts and made the install days later. and made the install days later. More

Mark is so helpful every time we need assistance! He explains everything thoroughly and is nice and personable. He explains everything thoroughly and is nice and personable. More

Overall great experience. Truck looked fantastic and they even vacuumed it out after the work I would definitely recommend this to anyone Truck looked fantastic and they even vacuumed it out after the work I would definitely recommend this to anyone More

I’ve always dealt with kenny Ross because of their excellent customer service and care for their customer. They are a top notch dealership. excellent customer service and care for their customer. They are a top notch dealership. More

The service provided was excellent. The staff who dropped me off at my house was really kind. The adviser was knowledgeable and polite as well. The staff who dropped me off at my house was really kind. The adviser was knowledgeable and polite as well. More

richard in service dept is great used him since 2009 always easy to talk to and explains everything always easy to talk to and explains everything More

everyone was friendly, the appointment was quick, one part needed to be ordered, but no big deal part needed to be ordered, but no big deal More

Prompt service, good work. Jeff is fantastic service rep., always makes sure things are done. Jeff is fantastic service rep., always makes sure things are done. More