Kenny Ross Ford - Service Center

Took my under warranty stock F150 in for service, rear door would not open. Should have been straightforward repair under warranty but they worked harder to make me pay put of pocket than to submit for w door would not open. Should have been straightforward repair under warranty but they worked harder to make me pay put of pocket than to submit for warranty work. Also left vm for manager, no return call… More

I was given an appointment right away and Mike was great in letting me know all that was done. Excellent Service in letting me know all that was done. Excellent Service More

Collision center was friendly and communicative. They valued my time and took care of my car quicker than promised. They valued my time and took care of my car quicker than promised. More

The service is good but too expensive for an oil change only. I have always gotten all my services done and bought my car through Kenny Ross. I have extended warranties but this $80 for aThe service is goo only. I have always gotten all my services done and bought my car through Kenny Ross. I have extended warranties but this $80 for aThe service is good but too expensive for an oil change only. I have always gotten all my services done and bought my car through Kenny Ross. I have extended warranties, but this $80 for a oil change Entirely too much More

The collision department was excellent! !! From the beginning Jeff was exceptionally good. He called with updates and was so nice to deal with. I would highly recommend this collision cent !! From the beginning Jeff was exceptionally good. He called with updates and was so nice to deal with. I would highly recommend this collision center. They did very good work too! More

The one reason I go to Kenny Ross it’s for Dick he has always been honest about what you need always been honest about what you need More

Everything went smooth as usual. I have come to expect nothing less. Duck is great to deal with. I have come to expect nothing less. Duck is great to deal with. More

Everyone at this ford location is wonderful. Greg Mark and rich are excellent. Thank you Greg Mark and rich are excellent. Thank you More

I was given excellent service. by all staff. Everyone was courteous. My truck was fixed in a reasonable time. by all staff. Everyone was courteous. My truck was fixed in a reasonable time. More

Took six day to complete I can understand how it could take some time but I was not kept up to date on service had to keep calling back with no response back or call backs did not even get a loaner I had take some time but I was not kept up to date on service had to keep calling back with no response back or call backs did not even get a loaner I had a warranty should of had a loaner after two days I am not saying one bad experience reflects on the whole service center Shannon was very helpful to get answers for me and find out what was going on. More