Kenny Ross Ford - Service Center

The customer service was absolutely horrible and extremely unprofessional. The secretary who would not give her name called me a xxxxing xxxxxxx and was yelling when I was not. Whenever I asked for extremely unprofessional. The secretary who would not give her name called me a xxxxing xxxxxxx and was yelling when I was not. Whenever I asked for the manager she stomped away and yelled like a little child. Gary was also extremely unprofessional and was shoving his hand in the face of the person who was trying to pay and he was also yelling. I will never let anyone I know ever come to this place to have anything done on their car. It was an embarrassment. More

As always, Great repair work and great color match. Looks like new. 👍 👍Thanks Jeff and crew. Looks like new. 👍 👍Thanks Jeff and crew. More

It was easy to get appointment when I needed it. Service was timely and good. Service was timely and good. More

Everything was handled with professionalism. It was a smooth replacement of parts. I won't hesitate to use them again. It was a smooth replacement of parts. I won't hesitate to use them again. More

Great Service and kept me informed of the progress of my vehicle. the body work was very good vehicle. the body work was very good More

Mark Ghrist in service is great. He keeps you well-informed about what's happening with your vehicle, and he's genuinely concerned about doing his job well. He keeps you well-informed about what's happening with your vehicle, and he's genuinely concerned about doing his job well. More

They are terrific it didn’t take long to get it in and once they had the truck I took it in on Tuesday and it was done Friday morning . I will definitely tell others if they need something fixed they need once they had the truck I took it in on Tuesday and it was done Friday morning . I will definitely tell others if they need something fixed they need to come to Kenny Ross thank u for the excellent service More

Appointment was scheduled promptly. The vehicle was taken into the service bay at the service department very quickly. The work was performed, and the vehicle was washed. The employees The vehicle was taken into the service bay at the service department very quickly. The work was performed, and the vehicle was washed. The employees are very personable and professional. I also had a need to talk with the finance manager about an issue and he resolved the issue very quickly to my satisfaction. More

Great service from Dick Hanzel, fast and reliable. Appointment time honored and kept up to date with progress. Appointment time honored and kept up to date with progress. More