Kenny Ross Ford - Service Center

Handle all the concerns in the visit. Worked to ensure all warranty and re cal was good Worked to ensure all warranty and re cal was good More

very satisfied with service received and the explanation of what needed repaired and the cost of what needed repaired and the cost More

Very friendly, and beyond excellent communication with staff. The whole process I went through was so simple thanks to them. staff. The whole process I went through was so simple thanks to them. More

Very good service team ! Keeps you very informed of the service being provided . Service team was very sufficient. Keeps you very informed of the service being provided . Service team was very sufficient. More

My car was in for inspection but when it was done the clerk couldn't find me and I was there buying an extended warranty which took forever! Now I get an e mail wanting my insurance information which I clerk couldn't find me and I was there buying an extended warranty which took forever! Now I get an e mail wanting my insurance information which I showed to the agent inspecting my car and the manager from whom I bought the warranty ! What is going on ? I have insurance through Erie Ins.! I did not buy a new car! More

I worked with Ian in service. Mike was the tech. Both were great, they went above and beyond to get my car in, fixed and returned washed. Also go a video walk around of the repair Mike was the tech. Both were great, they went above and beyond to get my car in, fixed and returned washed. Also go a video walk around of the repairs. More

Awesome service. Shout out to Jeff Malley for taking care of my minor repair within 24 hours! Excellent communications! Another shout out to the receptionist / c Shout out to Jeff Malley for taking care of my minor repair within 24 hours! Excellent communications! Another shout out to the receptionist / cashier - professional and friendly service. Would highly recommend. More

Needed an oil change and stopped by to accomplish that My Focus is 13 years young and the tech discovered leakage and rusted conduits upon inspection( which is also due). They scheduled my next appointme My Focus is 13 years young and the tech discovered leakage and rusted conduits upon inspection( which is also due). They scheduled my next appointment after the oil was changed and the computer is happy and so am I More

Good service unfortunately i’ve had the car less than a week and I’ve had to take it to the service center twice and now they’re picking it up to do some work on the engine week and I’ve had to take it to the service center twice and now they’re picking it up to do some work on the engine More