Kenny Ross Ford - Service Center

People are very nice to deal with and try hard but 4 hous for an inspection and new tires is crazy. I’ve got tire at JKB tire and I was in and out in 30 minutes. I’m sure that’s the exception but four hour for an inspection and new tires is crazy. I’ve got tire at JKB tire and I was in and out in 30 minutes. I’m sure that’s the exception but four hours is too long. More

Excellent customer service and constant communication as to what was going on with my vehicle. Thank to Scott for all and looking forward to working together in the future to what was going on with my vehicle. Thank to Scott for all and looking forward to working together in the future More

Had issue with emergency break, would not hold on hill, new parts installed and it has improved, but still not working well. new parts installed and it has improved, but still not working well. More

No customer support and no answer back on calls. Poor flight finance choices and extremely poor customer care. Will never do business that won’t return a phone call Poor flight finance choices and extremely poor customer care. Will never do business that won’t return a phone call More

Friendly, fast, clean and respectful. Always takes the time to inform me about my vehicle and what I may need in the near future. Always takes the time to inform me about my vehicle and what I may need in the near future. More

Dick and his crew always does a great job taking care of our vehicle needs our vehicle needs More

When I arrived for my service appointment, Dick H told me that it was going to take most of the day for my service. (I was getting a lot done, new tires, alignment, and oil change.) So instead of me waiting that it was going to take most of the day for my service. (I was getting a lot done, new tires, alignment, and oil change.) So instead of me waiting he had offered to take me home and contact me when my truck was finished. More

Picked and dropped off my car in a timely manner. I was at work so it was very convenient I was at work so it was very convenient More

My daughter Katie Urbano and I paid alot of money for the service on this car because the nearly useless maintenance CONTRACT that we are paying alot of money fordidnt cover most of it and now the A/C is the service on this car because the nearly useless maintenance CONTRACT that we are paying alot of money fordidnt cover most of it and now the A/C is broken AGAIN AFTER A COUPLE OF WEEKS, AND SHE HAD TO DRIVE TO SOUTH CAROLINA WITH HER SMALL CHILDREN WITH NO A/C, AND NO GPS BECAUSE THE INFORMATION CENTER HAS NOT BEEN UPDATED SINCE THE CAR WAS PURCHASED. THIS HAS TO BE THE WORST CAR BUYING AND SERVICE IHAVE EVER EXPERIENCED More

Dick H is a valuable asset to the Kenny Ross family. He is why I continue to bring my vehicle for service at kenny Ross Ford Adamsburg He is why I continue to bring my vehicle for service at kenny Ross Ford Adamsburg More