Kenny Ross Ford

Kenny Ross is very reasonable and great with workmanship. Communication is prompt and accurate. Pricing is on par with other dealerships Communication is prompt and accurate. Pricing is on par with other dealerships More

I bought a new bronco sport and I feel like I got a good deal. I do want to say though that it appears as if there is a disconnect between sales and service at this dealership. After spending two and one ha deal. I do want to say though that it appears as if there is a disconnect between sales and service at this dealership. After spending two and one half hours making the purchase of my vehicle it wasn’t ready to go when I was done. I had to wait another 40 minutes to have the vehicle cleaned up and ready to take. I also had some service work done on my previous vehicle at this dealership and I feel like the service department just didn’t care that I was there and it seemed like they just forgot about me. More

The service department is top notch. I’ve never felt pressured by them trying to upsell service on me. They have always been honest with suggestions in keeping my 2018 explorer running a I’ve never felt pressured by them trying to upsell service on me. They have always been honest with suggestions in keeping my 2018 explorer running and safe. More

I have a Lexus and have used Kenny Ross for all of my repairs. Jeff is wonderful to deal with! Would highly recommend them! repairs. Jeff is wonderful to deal with! Would highly recommend them! More

Great customer service. Servicemen knew what they were doing, I appreciated that. Thank you, greatly appreciated. Servicemen knew what they were doing, I appreciated that. Thank you, greatly appreciated. More

To be honest this may sound petty but it’s the principle. I just spent 28 thousand on a vehicle last night and drove it 1.5 hours home. The next morning (this morning) we noticed a 7 dollar clip/cover on th I just spent 28 thousand on a vehicle last night and drove it 1.5 hours home. The next morning (this morning) we noticed a 7 dollar clip/cover on the bumper was missing. It had come off on our drive home. When I contacted Kristy (manager) about it the response was “I can price one for you”. That just kind of irked me. I know I bought a used “as-is” vehicle. But it’s not like I was asking for something major. Obviously they did some work on the vehicle and didn’t have a 7 dollar clip snapped in all the way. I feel like if I owned the place and a customer just spent 28,000 I would send them a 7 dollar piece. So if this place will treat this small issue like this, I can only imagine how they would handle a serious issue. Other then that I will say the sales rep and finance manager I dealt with were extremely nice. More

Had a great experience with Kevin and Rae Ann. Easy to work with and made the extra effort! Kevin even delivered a spare key to my house after noticing the one provided was missing the physical Easy to work with and made the extra effort! Kevin even delivered a spare key to my house after noticing the one provided was missing the physical key section. More

Both Mike F. & Mike G. were so helpful to us and not at all pushy when we shopped for our Ford Edge Titanium. CJ in Finance was also extremely helpful with the $ & Mike G. were so helpful to us and not at all pushy when we shopped for our Ford Edge Titanium. CJ in Finance was also extremely helpful with the $$$ numbers. Overall, a great experience at Kenny Ross Ford. This is our 3rd purchase from Kenny Ross in the past 20 years, and they have been consistently great to us. More

Everything taken care of properly. Manager took care of everything in good time and fashion Manager took care of everything in good time and fashion More