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Kenny Ross Ford

Adamsburg, PA

4.7
663 Reviews
Not all car dealerships are created equal, and here at Kenny Ross Ford, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Adamsburg to the nearby communities of Monroeville, Murrysville and Greensburg, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. With our pressure-free environment, drivers from Monroeville, Murrysville, Greensburg, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Adamsburg dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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104 Black Hill Road

Adamsburg, PA

15611

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Showing 663 reviews

March 28, 2011

Johnny Cash was great to deal with. He did the research for me that 4 other dealers wouldn't, and he went the extra mile to make sure that I got what I was after at a price that was fair. He found the car More

by shumaker22
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John Mccaferty
March 05, 2011

The dealership was clean, orderly and the sales rep. Brian Smooty was very helpful in my buying a F-350 from the dealership. He did not have the truck that I wanted on the lot. Brian took the time to lo More

by bdasta102000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smooty
February 27, 2011

We came into the dealership clueless as to what kind of car to get. What we were looking for was a cheap new or a used car. We test drove a few cars under our salesman's recommendations and not once felt More

by sieber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John CA$H McCafferty
February 10, 2011

I purchased a used vehicle at Kenny Ross this past Saturday. I have worked for a company that is heavily “customer service” driven for over 20 years and when I receive outstanding service such as Jon More

by dedo2273
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Miller
Feb 24, 2011 -

Kenny Ross Ford responded

Thank you for your review and kind words about our dealership and Jon. We are happy you received good customer service and were satisfied with your experience. We appreciate your business and look forward to helping you with all your Ford needs. Best, Kenny Ross Ford

January 05, 2011

Ordered a 2011 F-350 through Kenny Ross, couldn't be happier. The ordering process was extremely quick and simple. Once the truck was in, they made sure to have it ready to go for me that day. Got a More

by mattwinplum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smoody, Bob Wally
October 19, 2010

I went to Kenny Ross Ford to buy my new Fiesta because it seemed no local dealers wanted to deal with me on my trade. I had a great experience at buying my new Fiesta at Kenny Ross Ford. I dealt with Dennis More

by Dyno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Miller
October 16, 2010

This is the second time I have purchased a new vehicle at this dealer. I worked with Doug Poko for this purchase. I was very pleased in working with him, and never felt intimidated or pressured. It was a ve More

by irwinguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Poko
September 07, 2010

First of, the sales experience with Dennis Miller has been very good, however, when it came to getting the title so that I can get plates and an inspection done on the Truck it has been and still is a ni More

by Mjdbsa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Miller And Joyce
Sep 22, 2010 -

Kenny Ross Ford responded

Kenny Ross Ford participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. The truck in question was purchased on 7/22/2010 from Kenny Ross Ford, Inc. Because this vehicle was sold title only, we were unable to process the state title work online which would have the customer receiving his title work within 10 business days. In the event that we are unable to complete a customer’s title work online, then we overnight the paperwork to the Pennsylvania Department of Transportation. This type of paperwork typically takes 4-6 weeks for the state to process. The paperwork for this transaction was overnighted to Penndot on 7/30/2010. Penndot processed the paperwork for this transaction five weeks later on 9/3/2010 and rejected it. It was rejected because Penndot assumed there was a lien on the truck which carries a $5.00 fee. Kenny Ross Ford verified there was to be no lien or encumbrance on the title and the paperwork was reprocessed and completed on 9/8/2010. The state has notified Kenny Ross Ford that the customer should be receiving his completed title work within 5 business days from 9/8/2010. The customer did in fact receive his title work on 9/15/2010. --------------------------------------------------------------------------------

July 22, 2010

We had to purchase two cars. One new one for my wife and myself and a pre-owned for our daughter going to college. John spent the day with us helping us locate a Jeep Liberty for our daughter and he gave u More

by estover0507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Cash" McCafferty
July 21, 2010

I had a wonderful experience at Kenny Ross Ford when buying my first new car. They made everything in the buying process so easy, it was great! I couldn't have been happier with my salesman, John, who a More

by RDeoras811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCafferty, John "Cash" McCafferty
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