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Kenny Ross Ford

Adamsburg, PA

4.7
770 Reviews
Not all car dealerships are created equal, and here at Kenny Ross Ford, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Adamsburg to the nearby communities of Monroeville, Murrysville and Greensburg, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. With our pressure-free environment, drivers from Monroeville, Murrysville, Greensburg, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Adamsburg dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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104 Black Hill Road

Adamsburg, PA

15611

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Showing 770 reviews

December 16, 2019

Service manager is a joke The service manager is one of the worse customer oriented individuals I've ever met. And I was in the service industry for 30 years. My story is irrel More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 13, 2020 -

Kenny Ross Ford responded

Dave - As you can imagine, this is extremely concerning to read. I would really appreciate the chance to learn what happened here so I can take the appropriate action. Please call me at your earliest convenience. Thank you, Jim Jenkins - General Manager - 724-864-3601

Feb 19, 2020 -

Dave responded

Too late Jim. We picked up my wife's new 2020 Explorer Limited from Ford of Monroeville last week. In addition, Ford of Monroeville will now be performing all service work on my F-150 and my wife's Explorer. Even though it's farther for me to take my vehicles, I believe it will be well worth the trip.

November 05, 2019

Everyone was very knowledgeable about the vehicle. Additionally they were very professional and completed the work on the schedule that we had discussed. Very good experience. More

by X5
Recommend Dealer
Yes
Employees Worked With
Lou Dellapenta
Nov 05, 2019 -

Kenny Ross Ford responded

It's great to hear that you received knowledgeable service from the Kenny Ross Ford team! We're also glad that your repairs were completed within the estimated time. Thank you for your business!

November 05, 2019

I’ve been coming to Kenny Ross Ford in Adamsburg for years for THE WORKS and they disappoint I tell anyone I can to come to them for service More

by Zmyers1776
Recommend Dealer
Yes
Employees Worked With
None
Nov 06, 2019 -

Kenny Ross Ford responded

Thank you so much for your years of business! We are so glad that you can depend on our team to keep your car running smoothly and safely. Have a great day!

November 02, 2019

Pleasurable experience in a professional & accommodating environment. Will refer to others & not hesitate to go back. Jim Jenkins & Donald Presock were great & attentive to our needs. More

by Arnold
Recommend Dealer
Yes
Employees Worked With
Donald Presock, Jim Jenkins
Nov 04, 2019 -

Kenny Ross Ford responded

Arnold, we couldn't ask for a better review. It makes our day to know that you're happy with your experience working with Jim and Donald. Thank you for coming to Kenny Ross Ford. We're thankful for your recommendation.

November 02, 2019

Oil change was quick. They told me what I will need coming up and gave me a timeline for future maintenance which was helpful. Yay More

by chris
Recommend Dealer
Yes
Employees Worked With
Jay Marcusfield, John "Cash" McCafferty, Doug Poko
Nov 04, 2019 -

Kenny Ross Ford responded

Hi Chris and thank you for the five-star review of your oil change service here at Kenny Ross Ford. We look forward to seeing you next time.

November 01, 2019

Have a serious safety issue with the steering on my f 150. They told me they test drove it and could not find a problem. I checked the mileage and they drove it less than 1 mile. I feel this could be a s More

by F150jim
Recommend Dealer
No
Employees Worked With
Dick and Jeff
Dec 11, 2019 -

Kenny Ross Ford responded

Hi Jim, This is Geoff. I appreciate you bringing this concern to my attention as our customer’s safety is our highest priority. I apologize for your disappointing experience but assure you that we will address this moving forward. Geoff Jordan - Service Manager - 724-864-3601

October 31, 2019

Bought a new Ford F150 from Kenny Ross Ford. My salesman Don Alexander was professional, knowledgeable and helped get me the deal I needed to buy my truck. F&I dept and the sales manager made things quick More

by Dos2labs
Recommend Dealer
Yes
Employees Worked With
Don Alexander, John Muchow
Nov 01, 2019 -

Kenny Ross Ford responded

Congratulations on your new Ford F-150! We are so happy to hear that Don helped you get a great deal. Thank you for rating us five stars and A+!

October 28, 2019

I have been a customer of this dealership since 1996. Since 2009, I have had them complete all of the service on my trucks and will continue to do so. Dick Hanzel has consistently been my go to service More

by BESmith30
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
Oct 28, 2019 -

Kenny Ross Ford responded

Thank you for being a long-time customer of Kenny Ross Ford. It is our pleasure to help you with sales and service. We can't wait to see you next time!

October 26, 2019

Loyal customer great experience with a John Cash McCafferty John McCafferty and Jim Vacha we’re attentive to every detail making the experience great. The car was ready to go and the process streamlined. More

by Cash Rocks!
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vacha, John "Cash" McCafferty
Oct 28, 2019 -

Kenny Ross Ford responded

It's great to hear that John and Jim provided a great experience. Thanks for choosing Kenny Ross Ford! We appreciate the great review and your business!

October 25, 2019

Recall We got to the Dealership about a Recall . We were in and out quickly. Other people at dealership acknowledged we were there and asked if they could h More

by Big Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Oct 25, 2019 -

Kenny Ross Ford responded

Customer service is our priority and we are delighted this came through during your recent visit with us. Thank you for sharing this feedback!

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