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Kenny Ross Ford

Adamsburg, PA

Overview
Employees
Reviews
Vehicles
4.7
756 Reviews
Not all car dealerships are created equal, and here at Kenny Ross Ford, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Adamsburg to the nearby communities of Monroeville, Murrysville and Greensburg, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. With our pressure-free environment, drivers from Monroeville, Murrysville, Greensburg, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Adamsburg dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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104 Black Hill Road

Adamsburg, PA

15611

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Showing 756 reviews

February 16, 2025

Service was awesome job was well done Looks l brand new Thank you service techs More

by jandjp1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff malley
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February 16, 2025

Good on time work A very professional team of service professionals. I will continue to work with them. More

by BILL.VERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2025

The service is always top rate. Dick always takes good care of my car. Not happy about being charges a 3% surcharge of using a credit card. I don't understand why a dealer would add More

by joyceshaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hanzel
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February 15, 2025

Customer service was fantastic. Got my car serviced oil change and tires rotated in and out in about a half hour.Did a great job. Thank you. More

by HFABEAN110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 12, 2025

Very fast and efficient thank you so much for making it a smooth sailing process More

by MONICALYNNWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2025

Don Alexander found me the perfect vehicle in the perfect color, and CJ was great getting my Bronco Sport financed. More

by DJDONNYT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Alexander
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February 07, 2025

Kenny Ross is very reasonable and great with workmanship. Communication is prompt and accurate. Pricing is on par with other dealerships More

by ANTHONY-B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Kelly
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February 04, 2025

The vehicle I was purchasing was at their used car lot and I agreed to a price with the sales manager at this lot. I was head to my credit union to finalize my loan and figure out how much I wanted to put More

by Mlsab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Kenny Ross Ford responded

Hi Matt, I’m Rae Ann Morris, the General Manager at Kenny Ross Ford. I truly appreciate you taking the time to share your experience, and I’d like the opportunity to speak with you directly to better understand what happened and work toward a resolution. Our goal is always transparency and fairness in every deal, and I regret that you feel otherwise. That’s not the experience we want for any of our customers. If there was any miscommunication along the way, I’d love the chance to address it and make things right. Please give me a call at your earliest convenience—I’m happy to discuss this further. You can reach me directly at 724-978-2010. Looking forward to hearing from you. Rae Ann Morris General Manager Kenny Ross Ford 724-864-3601 kennyrossford.com

Feb 05, 2025 -

Mlsab responded

Honestly, if you wanted to correct this you should have honored the agreed upon price that I made with the used car manager! After I refused the Purchase Order because of the $4,500 Service Contract added to it. I had a totally different sales guy then the one I dealt with in person call me. I explained the situation to him about your Bait & Switch tactics and I was still in the market but would even think of purchasing a vehicle from a dealership like the one he works for. After that conversation you think I would have gotten a call from someone higher up! But, no I did not. So, now that I have exposed you and your dealership publicly about your Bait & Switch tactics you want to try and correct it. This is why I don't waste my time sitting in dealership trying to haggle. I was in the area on business and figured I would check out the vehicle that I saw online. I spoke with both the sales guy and the used car manager that I was either going to pay cash for the vehicle or put a large amount of money down and do a loan with my credit union. Asked for their best out the door price and it was provided. I agreed to make the purchase for that price. Here is what you need to know. I only purchase from honest people. I asked for a best and final quote from you Used Car Manager and he provided it. I agreed to purchase the vehicle. I was at my Credit Union approved for a loan in which I was putting over $30K down and Kenny Ross Ford couldn't provide me with a Purchase Order that matches what I agreed to pay. I don't need the the vehicle, but you sure do need to sell them. So, the moral is if your honest your will probably sell more vehicles! I honestly feel sorry for your sales team!

Feb 05, 2025 -

Kenny Ross Ford responded

I understand how confusing it can be when dealing with different rooftops, and I personally will be involved in all deals from that location moving forward. I am trying to piece together the information you provided me, and I want to make sure I fully understand what happened. Do you know which used car manager you spoke to at that location? I appreciate your feedback and would like to address this properly. Looking forward to your response.

February 02, 2025

The service department is top notch. I’ve never felt pressured by them trying to upsell service on me. They have always been honest with suggestions in keeping my 2018 explorer running a More

by DTUTICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
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February 02, 2025

I have a Lexus and have used Kenny Ross for all of my repairs. Jeff is wonderful to deal with! Would highly recommend them! More

by bjweaver123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, body shop
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