Kenny Ross Ford

inspection We were both created by staff, staff knows my family, We are very well treated.Great service. Enlightens us prior to any additional service th We were both created by staff, staff knows my family, We are very well treated.Great service. Enlightens us prior to any additional service that may be needed. And length of time in order for ur safety. Talk to sales person and General Manager , keeps me posted on up coming events Of offers with Ford for my next purchase this coming year. Could not ask for better custom service, they remember their customers. Been a regular customer for 20 yrs plus. Plane on staying. More

Recall inspection Great job when in for inspection also took care of the recall Thanks again good job yeah but my car is a Chevy before I like my new floor and explore Great job when in for inspection also took care of the recall Thanks again good job yeah but my car is a Chevy before I like my new floor and explore More

Excellent service everything went smooth We contacted our salesman (Donnie Prescot) about a f150 we looked at on a Sunday afternoon. They let my husband take it for a ride then bring it home We contacted our salesman (Donnie Prescot) about a f150 we looked at on a Sunday afternoon. They let my husband take it for a ride then bring it home for me to see. We loved it took it back next day. And bought it that night. Everyone from the salesman to the fiance manager was so polite. They went above and beyond to get us what we wanted. I'd like to thank Donnie Prescot, John Mochov probably spelt wrong lol, Ben scott and Another john you were all so nice and polite. Thank you again. More

Quick oil change No problem with this quick oil change . Very pleasant staff . Thanks for the coffee. Will return the next time . They even washed my car today! No problem with this quick oil change . Very pleasant staff . Thanks for the coffee. Will return the next time . They even washed my car today! More

Top Notch Service Service Dept was nice enough to squeeze me in when I mixed up my appointment date. Also found a coupon for me to use when mine had expired. Very fri Service Dept was nice enough to squeeze me in when I mixed up my appointment date. Also found a coupon for me to use when mine had expired. Very friendly and professional. The service on my vehicle always meets or exceeds my expectations. More

Excellent Courteous salesman, very pleasant, professional, and extremely helpful in finding me the right truck for my needs at the right price within my budget. Courteous salesman, very pleasant, professional, and extremely helpful in finding me the right truck for my needs at the right price within my budget. Would highly recommend to friends and family. More

Fuel pump Recall repair After receiving the recall notice from Ford I went back to Kenny Ross to get the repair taken care of. A supposedly simply repair has turned into majo After receiving the recall notice from Ford I went back to Kenny Ross to get the repair taken care of. A supposedly simply repair has turned into major inconvenience. After the first recall repair the car developed a starting problem and a leakage of gasoline. Four visits later the car still has the same problem. Leaking gasoline in the garage could potentially be a hazardous problem. The service dept was accommodating but at this point the problem should have been corrected. More

Reggie Little. Reggie Little was so courteous, professional and knowledgeable, he did nite pressie us, we came to this dealership to buy a car from him because of hi Reggie Little was so courteous, professional and knowledgeable, he did nite pressie us, we came to this dealership to buy a car from him because of his reviews and he met every expectation. He is truly an asset to this dealership in Irwin. We recommend him highly . We purchased a 2019 Terrain and would buy from him ONLY again. Thanks again for making this a hassle free purchase, no pressure. More

Great experience Ron Schwartz was awesome to work with, best car buying experience I have ever had. Price was more than fair and they gave me a great deal on my trade Ron Schwartz was awesome to work with, best car buying experience I have ever had. Price was more than fair and they gave me a great deal on my trade-in. Best part about it was I was in and out of there in under 3 hours! More

2nd truck from Kenny Ross Just picked up our new F350 diesel after trading in our F150. We would never go to anyone else. The entire process, service and sales is top notch. Hi Just picked up our new F350 diesel after trading in our F150. We would never go to anyone else. The entire process, service and sales is top notch. Highly recommend. We also bought a Subaru from Kenny Ross a few years ago and we had the same wonderful experience More