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Kenny Ross Ford

Adamsburg, PA

Overview
Employees
Reviews
Vehicles
4.7
634 Reviews
Not all car dealerships are created equal, and here at Kenny Ross Ford, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Adamsburg to the nearby communities of Monroeville, Murrysville and Greensburg, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. With our pressure-free environment, drivers from Monroeville, Murrysville, Greensburg, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Adamsburg dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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104 Black Hill Road

Adamsburg, PA

15611

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Showing 634 reviews

July 05, 2024

My 2020 Mustang has a bad electronic part that affects a number of features of the car. For weeks, I keep getting told they will contact Ford. They never call me back. I even had to pay $199 for an update t More

by CURTISWMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kuzyck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Jul 05, 2024 -

Kenny Ross Ford responded

Hi there, I'm Rae Ann Morris, the General Manager at Ford Adamsburg. I wanted to personally reach out and give you my direct contact number: 724-978-2010. Let's get this situation sorted out for you. Best regards, Rae Ann Morris

June 22, 2024

They picked up my vehicle when they said and brought it back when they said with all the services being completed in a timely manner. I am happy with my service More

by RDELO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2024

Very easy to deal with. Whole deal took less than a hour and a half. More

by tmc1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
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Jun 21, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 21, 2024

Dick was relentless in fixing my truck and keeping me informed of progress. Rockstar in my book...! More

by GRIMMER.JC1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
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Jun 21, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2024

Good job and timely service. Had to order a part to fix a problem so car will be back soon. More

by nkdk1994
Recommend Dealer
Yes
Employees Worked With
Roxanne in warranty dept
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Jun 19, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 19, 2024

So far they did everything that they said that they would do. I am happy. More

by cjzflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Alexander
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Jun 19, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 18, 2024

Job well done. Excellent customer service. Will recommend Kenny Ross Collision Center ***** Fantastic experience. Thank you! More

by CLAYBUSTER1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Weirs
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Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 18, 2024

This dealership goes above and beyond to keep the customer happy. Rae Ann and Kristy are fantastic with their customer service presence. Visit this dealership for a great deal and superior service. More

by amyshugermanglasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 18, 2024

I didn’t have much contact with her but it was a positive experience. She provided the numbers I needed. More

by nicky1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard McCoy
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Jun 19, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2024

Jeff at the body shop has taken care of my vehicle twice now. Excellent customer service from him. More

by RICK.DOMBROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from the body shop
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Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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