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Kenny Ross Ford South - Service Center
Castle Shannon, PA
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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396 Reviews of Kenny Ross Ford South - Service Center
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Verified Customer
April 16, 2025
This is a complete reveal and rebuttal of my previous review, which i have removed. After seeing the review Kenny Ross Ford contacted me, came out, and quickly addressed and corrected the matter. They review, which i have removed. After seeing the review Kenny Ross Ford contacted me, came out, and quickly addressed and corrected the matter. They have more than corrected my previous opinion! In ithis they have not only regained my trust as a customer they have elevated my expectation of service. In the words of my submarine brethren, Bravo Zulu. More
by Leroy
Employees Worked With
Service
April 11, 2025
Made the appointment time we wanted. Dropped the car off and picked it up when it was done. Cameron, the service rep, was great. I appreciated how much time he gave me regarding any ques Dropped the car off and picked it up when it was done. Cameron, the service rep, was great. I appreciated how much time he gave me regarding any questions I had. More
by nmzeis
Employees Worked With
Cameron, Myles
April 10, 2025
Prompt, professional and personable service. Persistent problem was identified and addressed. Three day loaner vehicle service was perfect. Persistent problem was identified and addressed. Three day loaner vehicle service was perfect. More
by john@tobin-pgh.com
Employees Worked With
Slekar, Mark Provided competent, thorough and friendly service.
April 08, 2025
No complaints. Appointment was made for my convenience. Every thing went well. I was in and out. Appointment was made for my convenience. Every thing went well. I was in and out. More
by patio1129
Employees Worked With
April 08, 2025
Another outstanding experience with the Kenny Ross Service Department. A 40,000 mile check for my Mach E took 1 phone call to schedule, one text message to re-schedule (my fault), and I was able to br Service Department. A 40,000 mile check for my Mach E took 1 phone call to schedule, one text message to re-schedule (my fault), and I was able to bring the car in the following business day. Can't ask for better than that. The work was done in <2 hours while I waited, and I was out of there. Outstanding customer service. More
by Tony Delitto
April 05, 2025
My experience was good as always. I was greeted at the door with a smile from Mark and an offer to get me coffee. He kept me informed of the progress the service people were making. I was greeted at the door with a smile from Mark and an offer to get me coffee. He kept me informed of the progress the service people were making. He informed me of a repair that needed to be made, informed me of the cost and the work was completed in a satisfactory amount of time. More
by CLMERKLIN
Employees Worked With
Mark Slekar, Service Advisor
