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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,248 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,248 reviews

November 01, 2024

Your people are the best there is. The most courteous and helpful. Everything exactly as they said More

by gsirochman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gavin Swartz
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October 31, 2024

Always accommodating when I need to get in Always friendly and explain any work done or needing done More

by twchrcencdtc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service employee-Kayla
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October 29, 2024

Great service department. Everyone was so very helpful and kind. I will always bring my car here! More

by duvuvei
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 30, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 27, 2024

Jeremy and Ray were great! Jeremy helped me throughout the entire process of ordering my Maverick, tracking it, and then trading in my old vehicle and financing my new truck. R More

by GL008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 16, 2024

They are great however I paid 100 dollars for labor to replace the driver door and shortly there after. I received an official recall notice from Ford for the same reason the service manager said they wo More

by SLCABONOR
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Workmanship
Service Time
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Recommend Dealer
Yes
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October 12, 2024

Myles was the complete professional. Any of the employees I met were very friendly and respectful. More

by gruberrfjr
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles, service department
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Oct 30, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 12, 2024

Pleasure to work with this dealership I was a tough customer and they were able to work a deal for me on the truck I wanted. More

by rpenguins87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert from finace
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Oct 30, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 12, 2024

Kayla Rocky is the best! She’s an asset to Kenny Ross! You should give her a raise! More

by JOESAB58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rocky
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Oct 30, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2024

Took my truck in for brakes, they drove around my truck for an hour (wasted 20 miles worth of fuel) then came back and said nothing was wrong with my brakes. The brakes still squeak every day. More

by KENNYJESKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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October 10, 2024

Great experience getting a new truck with a team that seemed willing to work with me. More

by BWITSBERGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaeley Lentz
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Oct 10, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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