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Kenny Ross Ford South
Castle Shannon, PA
1,248 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,248 reviews
Verified Customer
November 11, 2024
Almost lost their good faith. No one communicates effectively together. It seems like the finance team doesn’t know what they’re doing. They tried to go back on their trade-in val No one communicates effectively together. It seems like the finance team doesn’t know what they’re doing. They tried to go back on their trade-in value because they failed to communicate effectively, and then tried to blame it on the salesman. When you talk loud about the customer and they are close, guess what you can hear them. I would make sure you read every finance page Line by line. And you really take a moment to look it over before you sign anything. Or better yet buy a car from anywhere else, I know I will. More
by jonathanhrussell
November 11, 2024
I was able to get an appointment for state inspection on short notice. Although it required numerous repairs, likely due to age, the car was ready by the next day. Kayla was knowledgeable and kept us well i short notice. Although it required numerous repairs, likely due to age, the car was ready by the next day. Kayla was knowledgeable and kept us well informed. More
by RUNLEBO
Employees Worked With
Kayla
November 09, 2024
I LOVE THIS DEALERSHIP! !!!!!My salesman Nick was so knowlegeable on the 2024 Escape features,He was patient with my many questions,absolutely no pressure when i was trying t !!!!!My salesman Nick was so knowlegeable on the 2024 Escape features,He was patient with my many questions,absolutely no pressure when i was trying to decide between 2 different trim packages,told me to compare the vehicles,let me test drive both,and told me they would work with me to pick what ever vehicle I WANT to be totally satisfied!Made the transaction about me which you don't see too much nowadays.Ray and the finance team were kind,understanding and worked hard to make this deal work While making the process amazingly smooth.I am so happy with the vehicle and this dealership i chose for this investment.5 Stars for sure,would give more if i could.These guys are a true asset to FORD MOTOR COMPANY!Thanks so much to both employees,Grace Caracci More
by blackcatII
November 08, 2024
I only had an oil change and tire rotation, but it was done quickly and without any issues. And they washed my car and topped off all fluids. done quickly and without any issues. And they washed my car and topped off all fluids. More
by TJDUTTINE1
November 06, 2024
This location everyone was super nice, they did a very good job on my car. and they have reached out after the service to make sure that i was happy with the service they provided good job on my car. and they have reached out after the service to make sure that i was happy with the service they provided More
by kayleighharris08
Employees Worked With
kayla rockey
November 06, 2024
Kayla is the BEST! !! She takes care of us each and every time. That's why we go there. !! She takes care of us each and every time. That's why we go there. More
by neilmcc98
Employees Worked With
Other Employees :
Kayla service, Gary Bac
November 05, 2024
Very good experience salesman Ky was great to work with. Manager was also great Thanks Manager was also great Thanks More
by mzurawsky
