
Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy Process David Liebro helped us purchase our new Ford Escape. He offered a lower price than the other dealers without haggling. I would recommend him and Kenny David Liebro helped us purchase our new Ford Escape. He offered a lower price than the other dealers without haggling. I would recommend him and Kenny Ross, as the process was easy with no gimmicks. More
Excellent My sales representative was very polite n helpful to all my needs and then some! He even came back into work after his shift to meet with me since I w My sales representative was very polite n helpful to all my needs and then some! He even came back into work after his shift to meet with me since I work long hours! He went above n beyond to help me find exactly what I wanted n have my payments exactly what I needed them to be for my budget! It was nice n smooth with no hassling! More
My Awesome 2015 Mustang ~ The Black Cat II I Am Quite Excited To Share My Transaction With Mark Pritchard ( ( 412 - 881-0001 Extension 75235 ) ,My Salesman At Kenny Ross Ford.Please Go There W I Am Quite Excited To Share My Transaction With Mark Pritchard ( ( 412 - 881-0001 Extension 75235 ) ,My Salesman At Kenny Ross Ford.Please Go There When Needing ( Or Wanting In MY Case ) A Vehicle. In My Typical Fashion,In Early January 2016 I Decided To Get A New Mustang.I Did Exhaustive Research As To What I Wanted And Decided On A 2015 Mustang 50th Anniversary Limited Edition,To Boot It Had To Be Red Or Black With My Color Dashboard Feature.I was Thinking This Was .A Real Challenge Because The 2016's Are Out.I Met With Mark Pritchard,Told Him My Request. & He Got To Work Immediately At His Computer To Find One For Me.Within Just A Few Minutes He Had Found The Last 2015 On The East Coast (Located In Buffalo New York Buried Under 2 Feet Of Snow ) & Black To Boot!!! SO IT WAS A GO!We Got To Work Right Away And After Some Negotiation And No Bloodshed We Had A Deal.I Had To Be Patient As They Needed To Connect With The Other Dealership And Work Out The Details Of Kenny Ross Getting It Here Safely On 19" Summer Tires During The Second Week of January.This Was Tough As I Am A Want It Now Kinda Gal,.Mark Went Out Of His Way To Keep Me Informed As To The Progress Of It Getting Here.Then Last Week I Got A Call Saying The Driver Was Going The Next Day Because Another Storm Was On The Way To Buffalo,.I Asked Him To Please Call Me When It Got To The Dealership As I Was A Nervous Wreck,Lo & Behold The Call Came That She Was Here.And Just Perfect!I Went The Next Day To Finalize The Deal.The First Thing Mark Did When I Arrived Was To Greet Me By Name,Shake My Hand And Said Please Let Me Show The Car To You Before Doing The Paperwork.It Was Clean & Perfectly Detailed.The Paperwork Was Ready To Go,Since They Had Me Already Approved Thru Ford Credit,Everything Went Fast With No Pain!.After The Paperwork Was Done,Mark Took Me Out To The Car And Took 1/2 An Hour To Explain The Features To Me,Programming My Bluetooth And Setting Things Up For Me.He Knew This Car To A T And Now I Do Too! I Left Kenny Ross With Mark's Assurance That I Could Call Him Anytime If I Had Any Questions At All Or If He Could Do Anything For Me. Mark Was Even Able To Locate A 2015 Mustang Showroom Sales Brochure For Me,A Super Feat Since It Is A Year Old And Out Of Print.Mark Pritchard & Kenny Ross Were A Class Act From Start To Finish & I Highly Recommend Them For A Super Car Buying Experience!!! More
Willing to work with you!! Great dealership to work with buying a new car! Ben Aul was a phenomenal salesman and gave me his full attention while I was there! The entire sales s Great dealership to work with buying a new car! Ben Aul was a phenomenal salesman and gave me his full attention while I was there! The entire sales staff was great! Very helpful and very attentive!! Ben and the staff made the purchase of my new 2015 F-150 XLT 4x4 possible!! Highly recommend Ben! More
Great experience We made our first purchase in USA and John made it very easy. Got a great deal and love our Focus. We will be back next time. We made our first purchase in USA and John made it very easy. Got a great deal and love our Focus. We will be back next time. More
Honest, hard working and welcoming sales person Recently, my wife and I purchased a pre-owned 2013, F-150 4X4 with approximately 21,000 miles from Kenny Ross Ford South. We were looking for this sp Recently, my wife and I purchased a pre-owned 2013, F-150 4X4 with approximately 21,000 miles from Kenny Ross Ford South. We were looking for this specific vehicle and had shopped at other dealerships. David Liebro worked very hard at making a deal we were comfortable with. Dave was very welcoming when we arrived at the dealership. He showed my children where the television was and found a basketball game for them to watch. During the test drive, he reviewed the features of the vehicle and explained how to operate the various controls. Once we returned from the test drive, he reviewed the price tag with my wife and I. We negotiated a few items respectfully and he genuinely cared to get us the best deal possible on the vehicle. Dave always answers emails and phone calls promptly. I do not believe we ever waited longer than thirty minutes to receive a response from him. As a result, I am confident recommending to customers that they work with Dave if considering a Ford vehicle for purchase. However, I must explain that I did not give Kenny Ross Ford five stars because we were very disappointed working with the Financial Advisor, Brent. When it was time to review the finances to close the deal, Brent seemingly wanted to rush the process because it was later in the day. He did not search for finance groups that would provide the best interest rate on the loan for our vehicle. We felt he simply used the first or most convenient group he found. Similarly, he did not present all of the details concerning the extended warranties available for purchase. My wife took some time to locate some alternate finance groups and found interest rates that were significantly lower. As a result, we will be changing the company for which we have taken a loan. In conclusion: Visit Kenny Ross Ford and ask to work with Sales Person Dave Liebro. Nevertheless, have your ducks in a row when it is time to work with the financial advisor and get pre approved for a car loan. More
The best car buying experience I've ever had I live in NY so I had to make this deal over the phone. The salesman, John Ison was very professional and courteous and within twenty minutes we had a I live in NY so I had to make this deal over the phone. The salesman, John Ison was very professional and courteous and within twenty minutes we had a price agreement on a 2016 Mustang Shelby GT350. The sales manager, Chris Poliziani couldn't have been more pleasurable to deal with. He was extremely professional, courteous, and accommodating to me and my wife, a total gentleman!! And because I live in New York he went above and beyond to make this deal as smooth and as convenient as possible. When I arrived at the dealership I was treated with the highest respect by everyone. All of the paperwork had already been prepared and was ready for my signature. John Ison went over every inch of the car with me and Chris Poliziani made sure that every detail of the entire process went flawlessly. The car was impeccably detailed and ready for transport. This was by far the best car buying experience I've ever had and I would gladly give this dealership and it's staff the highest rating of 5 stars!! Regardless of the distance, I would definitely buy another car from this dealership in the future. To everyone at Kenny Ross Ford South, THANK YOU!! Sincerely, John Brocato More
Great Experience It was a pretty smooth process for the most part dealing with John and the rest of Kenny Ross, committed to making the deal around what the customer w It was a pretty smooth process for the most part dealing with John and the rest of Kenny Ross, committed to making the deal around what the customer was looking for More
Good exprience It was a good experience and Jack Walsh was very helpful. I wouldn't hesitate to go back or tell a friend to buy a car there. It was a good experience and Jack Walsh was very helpful. I wouldn't hesitate to go back or tell a friend to buy a car there. More
new vehicle purchase I'm extremely satisfied with the 2015 Ford Transit 350 I purchased from this dealer. The salesperson was very helpful and answered every questions i I'm extremely satisfied with the 2015 Ford Transit 350 I purchased from this dealer. The salesperson was very helpful and answered every questions i had. More