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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,301 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,301 reviews

April 20, 2016

Impossible to schedule a service appointment I spent 2 days making multiple phone calls and leaving messages for service advisors attempting to schedule an appointment. No one ever called me bac More

by sam adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
multiple service advisors
Apr 21, 2016 -

Kenny Ross Ford South responded

We apologize for the inconvenience Mr. Adams. I would like to personally go over this with you if possible when you have time. My name is Kevin Anderson and I am the service manager here at Kenny Ross Ford South and I will do everything possible to help. If you ever need anything at all please contact me at 412-881-0001 ext 75500 or email at kanderson@kennyross.com. If you only want to make an appointment when you call in to any of our locations we have a direct line to our appointment coordinator and they are happy to set an appointment at any one of our stores at any time. If you can not get ahold of a service advisor at any time please call or email me. Thank you and I look forward to speaking with you.

April 06, 2016

Awesome Sales Representative Jack was very helpful and very professional he did great in assisting us from start to end. First time buyer of car here and he was very accommodatin More

by enerlalem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Walsh
March 08, 2016

Sales people were great Salesman was great, salesmanger was a little on the aggressiveside, didn't communicate well as far as set price of vehicle, financial officer didn't e More

by Jlewis3686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Walsh, Chuck Yeager
February 28, 2016

Great dealership I went to Kenny Ross and worked with Dave Liebro to buy a new truck. I received great service and would recommend Kenny Ross and especially Dave Liebr More

by MattB1521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Liebro
February 27, 2016

Very helpful and no pressure. John was very helpful and accommodating in helping me buy my new truck. It was a friendly and low pressure experience. I love my new ride! More

by Truck guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
February 25, 2016

Great Salesman Our new car buying experience was excellent with Ben Aul when we bought our Ford Escape. Ben is very knowledge about the Ford line. He went above our More

by sfbob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Aul
February 24, 2016

Great Place to deal with from start to finish Kenny Ross Ford South was my second place to shop for a certified used SUV. From the start my sales guy Mark Pritchard very helpful. All around grea More

by Chitah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pritchard
Feb 24, 2016 -

Kenny Ross Ford South responded

Thank you very much for your 5 star review. We certainly appreciate your business.

February 24, 2016

Best buying experience with Ryan! I was apprehensive buying a new car. Not knowing a lot about the Ford Escape. But Ryan Kiffer went above and beyond making my car buying experience gr More

by Susie's escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kiffer
February 24, 2016

A wonderful experience..Thanks to Jack Walsh We were looking for a new car when one Monday morning my wife and I decided to stop by Kenny Ross Ford South..We were courteously greeted and welcomed More

by Connelly Coleman3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Jack Walsh
February 24, 2016

Aunt Penny Would Be Pleased!!! Car buying can be a very stressful and time consuming ordeal; however, the team of professionals we worked with recently made the entire process very More

by Ron and Lois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jed, Chris, Jason, Ryan Kiffer
Feb 24, 2016 -

Kenny Ross Ford South responded

Thank you so much for your kind comments, the entire team at Kenny Ross Ford South really appreciate your business.

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