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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,301 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,302 reviews

September 02, 2019

Great deal Greg understood our financial situation and really went above and beyond to get us the best deal possible. Would definitely return or recommend to fre More

by Steve1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg ledbetter, Bryan Ledbetter
Sep 03, 2019 -

Kenny Ross Ford South responded

Hi Steve - It's wonderful to hear that Greg helped you get the best deal around! We hope you are loving your new car. Thanks so much for reviewing and recommending Kenny Ross Ford South.

August 21, 2019

2020 Explorer Platinum Started my search on main Ford website, found the vehicle I was looking for, and Greg was helpful and prompt in responding to my internet inquiry and More

by kcwb2akg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Ledbetter
Aug 22, 2019 -

Kenny Ross Ford South responded

We can't ask for a better review than this! Thanks so much for posting about your experience working with Kenny Ross Ford South. We hope you love your new ride!https://www.dealerrater.com/dp/29955/reviews/6128597#

August 19, 2019

Perfection Mike Peacock is the best sales person I have ever dealt with. He assessed my exact needs, and provided tailored options. The guy knew the vehicle I bo More

by Kyle o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Peacock, Bill Glisan
Aug 20, 2019 -

Kenny Ross Ford South responded

Hi Kyle - For you to say that Mike is the best salesperson you've worked with makes our day! We are thrilled that he earned your business with his personalized service. Thank you so much for coming to Kenny Ross Ford South. We look forward to our continued relationship!

August 12, 2019

Maintenance The service was fast,friendly,and all done well. Could not ask for better service today. They are there to help solve problems. Wonderful experience More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 12, 2019 -

Kenny Ross Ford South responded

Thank you, Jack, for reviewing Kenny Ross Ford South! It's great to read about your recent service appointment and the excellent customer service you received from our team. We would love the opportunity to work with you again and hope you have a great day!

August 12, 2019

Terrible work Took my car in to get fixed after a fender bender. While doing work on the bumper they ended up breaking the head lights. With what they were doing to More

by Maf89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Dockman (Wrote up the estimate)
Aug 14, 2019 -

Kenny Ross Ford South responded

I hate to see that we've lost your business and am very concerned to read about your experience. As you can imagine, this is not at all what I expect for my customers. I definitely would like to look into what happened here so I can take the appropriate actions. I understand that you wrote this review to remain anonymous, but would you consider giving me a call? Thank you, Edward Moore - Service Manager - (412) 881-0001

August 07, 2019

State inspection Brought the car in for a state inspection and not only did they complete that cheaper than I was expecting, but they also took care of a recall issue More

by Mdehls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shoemaker
Aug 08, 2019 -

Kenny Ross Ford South responded

Thank you for trusting us with your vehicle! We are so happy to hear that our team was able to take care of your state inspection and recall repairs during your visit. It's also great that Matt kept you updated throughout the process. We appreciate your feedback and look forward to our continued relationship!

August 06, 2019

Recall The dealership was helpful with my recall and answered any questions I had and they did a good job with my car. I would recommend this dealership to a More

by Sammramm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pritchard
Aug 07, 2019 -

Kenny Ross Ford South responded

We are honored to earn your recommendation and five stars! It's great to hear that your car is running smoothly after your visit to Kenny Ross Ford South. Thank you so much!

August 02, 2019

Buying a new truck made enjoyable again! Our salesman Gregory Ledbetter was excellent from the time he came out to greet us as we drove in through the whole process of finding us the truck t More

by Sammis41$
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Yeager
Aug 02, 2019 -

Kenny Ross Ford South responded

Thank you for your review of Kenny Ross Ford South! Congrats on the purchase of your Ford King Ranch truck! We hope you and your wife are enjoying it. Your positive feedback about working with Gregory is greatly appreciated and we hope to see you again soon. Have a great day!

July 26, 2019

Quick and easy Made buying a car simple and easy no pressure. Sales staff is concerned about your needs and wants and will do everything possible to make it happen More

by Geo4637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Steve in sales and Brian in finance
Jul 26, 2019 -

Kenny Ross Ford South responded

What a fantastic review! We are so happy to hear that you had a five-star car-buying experience at Kenny Ross Ford South. Thanks so much and safe driving in our new car!

July 10, 2019

Best experience! Great experience from start to finish! Called for some basic info and spoke to Greg. He was very knowledgeable of the product and what i was looking f More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Ledbetter , Chuck Yeager, Bill Glisan
Jul 10, 2019 -

Kenny Ross Ford South responded

Nick - We loved to read about your car-buying experience! It's so great to hear that you enjoyed working with Greg and that he made it easy for you to get into the truck you wanted at the price you needed. We are grateful for your positive feedback! Thank you from the Kenny Ross Ford South team.

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