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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,302 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,302 reviews

November 07, 2023

Great service proactive support great initiative to pickup and drop off from my home. Good More

by GARSON.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 07, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 07, 2023

My salesman Jeremy Houser was very knowledgeable about the vehicle I was looking for and the buying process. He did a great job. Ray Glunt walked me through the finance process, and fully explained all t More

by tdouglass22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 02, 2023

Jeremy and John were very good with taking care of business as far as explanation of the sale. More

by janiemaejanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 29, 2023

Called looking for a truck salesman verified they had it gave him my information He got back right away with numbers set up day to pick up got there it was ready to go took less Thea 40 minutes More

by MTJCINC2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 28, 2023

I like that you didn't waste our time with a bunch of annoying up selling. We also appreciate that your facility is clean and has nice amenities. More

by agies1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac, Mike Tice
October 25, 2023

They were very helpful and fast to reach out and correct any misunderstanding. Management is great and very involved. Overall great service and super easy financing. More

by aglae1118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Kenny Ross Ford South responded

"Aglae1118" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 25, 2023

I have trusted Kenny Ross Ford South for years. Sales and service are top notch. More

by JACK.WALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
October 25, 2023

I have always been treated with respect and kindness. Everyone I've dealt with has been very professional. More

by MRW1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk and Service Dept.
October 24, 2023

Fast efficient pleasant knowledgeable. And accomadating with scheduling appoinments for my convenience.prices are very reasonable for my budget . More

by Horvwaltrosemary569@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tice
Oct 24, 2023 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Oct 25, 2023 -

Horvwaltrosemary569@gmail.com responded

Your service dept was very fast and curtious and efficient. Thank you.

October 24, 2023

Always an easy and pleasant visit. First time I waited for the work oil change package and on a Saturday. No long wait. More

by FEDELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
Oct 25, 2023 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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