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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,302 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,302 reviews

March 01, 2024

Upfront with me about what I needed and the price. My only issue was the timing it took to complete the job. Even through my frustration the customer service reps remained professional. More

by shamarafielding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, Keagan
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February 29, 2024

Jeremy was very helpful during the test drive. I don't like the 15 word minimum. More

by shootwillus
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2024

I was shopping for a utility van. The selection was good and I was able to find a quality vehicle at a fair price. More

by garsidecontracting.itcanbedone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2024

Friendly and nonjudgmental about my lack of mechanical knowledge. When I leave dealership after exceptional service, I’m delighted and secure that my aging car is safe. Thanks More

by PHILOMENA.MUIR1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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February 27, 2024

Convenient save time people are friendly never had an issue with anything that I needed to have repaired parts counter people are very knowledgeable More

by LOUSTRASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagon
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February 27, 2024

I was checked in as soon as I arrived They explained what my car needed in easy to understand terms My work was completed in a short period More

by SANDAES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
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Feb 27, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 25, 2024

Courteous from first person contact on phone, to service staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. More

by ADELAIDE.EPERTHENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry - didn’t jot down names!
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Feb 27, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 24, 2024

Took me right in Greeted in a timely manner with professionalism asked me if I had a appointment was there less than an hour which is great!!!! More

by GRIFFIN191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Storey awesome!!!
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Feb 27, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 24, 2024

Sales rep was awesome, very helpful and was very professional. Took his time with us and made sure we understood all aspects of the sale process. More

by lllocante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 23, 2024

Matt was my contact during my service call. He gave my progress updates and was very helpful. When I picked up my car it was obvious it had been cleaned inside and out. Thank you! My car feels More

by HK.SNYDER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 27, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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