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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,275 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,275 reviews

April 04, 2024

The service department was pleasant, professional, and efficient. I had a good experience. No issues. More

by mrosie1112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Apr 05, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2024

Matt in the service department is amazing! He always goes over everything to make sure I don't have any questions and so I know exactly what's going on. He also will bring my vehicle up to me. More

by cyetsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew LaFrankie
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 03, 2024

They picked my car up at work and dropped it back off before I was done. Easy and hassle free. They also updated me throughout the day as needed. More

by bdugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2024

I had an appointment for inspection. Was taken care of quickly . Everyone was friendly, efficient and I was able to get a recall taken care of with this visit More

by salbowker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2024

Everyone at the dealership was polite and very professional. Great selection of vehicles. Alex was super knowledgeable, trustworthy and friendly. More

by ferrari70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2024

Excellent dealership everybody is helpful and nice I will be a repeat customer If I hear anybody needing a Ford I am sending them to Kenny Ross More

by Kens69z28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My car was in for Inspection everybody at the service desk was super
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2024

Jeremy in sales did a great job helping us understand all the features on the car, and Robert in finance was personable and efficient. We were thrilled with our experience! More

by TRIPLESDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2024

Did the oil change and tire rotation, no problems. The car deals on the other hand is another story. More

by jasoncostanzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to provide us with this feedback.

March 30, 2024

Quick service ,friendly staff, great place to buy or lease car. Service department very efficient. . More

by SUSANGROSSI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Mooney, Gary Bac
Apr 04, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 30, 2024

I was treated very well by the staff, and the routine maintenance was completed when promised. More

by giules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance staff, Matt
Apr 04, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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