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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,275 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,275 reviews

April 10, 2024

Staffs were excellent had me viewing multiple cars that fits my budget full of patience and great customer service More

by cricketts847
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Bac, Joe Donas
Apr 11, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 10, 2024

Courteous, efficient. Took the vehicle in went right to the check-in desk with no wait. Told it would be 2 to 2&1/2 hours.I exited to the lounge area and was told there wa More

by purdy3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2024

Easy to make appointments with. Fast service and quick responses. They always follow up to make sure satisfaction is achieved. More

by timperkoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali crownover, Keagan Elliot,
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2024

The dealership was very good to deal with & my sales person was very knowledgeable of the car I was interested in. More

by fredsorce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schilling, Gary Bac
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2024

As a former client of Benson Lincoln, I had had the most satisfying experience! Whether it was buying new, leasing or any maintenance issues, I was afforded the best treatment. Kenny Ross had been a service More

by medusa406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert (?) a Penn State Alum, Gary Bac
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2024

Love Kenny Ross Ford south. The people are always so nice and so helpful. I would recommend them to everyone I know. More

by armoss1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2024

Good job had some issues, car has a repair needed,Nick held our hand all the way he was GREAT! More

by Chef paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 06, 2024

Great department! Kept up to date until the last 2 days. I called and my vehicle was ready. Work was amazing. More

by MEGANPERFETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Younger guy in the collision dept.
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Excellent fast service on an issue with my new truck, they had me in and out in less than a day and always great to hear "No cost for your service today" More

by justinf951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 09, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

I have always used the service center at Kenny Ross Ford South on my vehicles. The job was completed in a timely manner and they have always informed me ahead time if there was going to be a delay in meet More

by JHAYES3615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt lafrankie
Apr 05, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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