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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,274 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,274 reviews

June 27, 2024

Service staff is excellent! Mark and Matt make the service experience a pleasure and Liam is excellent More

by JOHNFEDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 27, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 27, 2024

Good experience. I really like the car I purchased. Perfect for me. General manager promised to fix the few problems that have surfaced from the day I purchased the c More

by jrjgov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General manager John left voice mail promising to fix problems
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Jun 27, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 26, 2024

Great customer service and friendly experience. Trust is running great and smooth after service. Thank you. More

by DLCHRISTOPHERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Service Manager
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Jun 27, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2024

I was scheduled in with a short notice and job was completed in timely fashion with friendly staff More

by RHOP2403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 26, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2024

I like the free car wash that’s included and the waiting area is nice More

by hurdy14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF RULLO
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Jun 25, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 22, 2024

Best customer service in Pittsburgh. Thanks always accommodating me on short notice. Highly recommend Kenny Ross. More

by cory_hoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
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Jun 25, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2024

The service delivery was very convenient and the video from the mechanics was thorough and appreciated. The staff was courteous. Well done! More

by jonegan5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan Elliot
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Jun 19, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 18, 2024

Alex was a great guy to work with. He showed a lot of patience with me and also humor. Very well educated salesman. More

by d.rutten217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2024

We had a great experience at Kenny Ross Ford South. Our salesman, Alex, was great and personable. He did not make us feel rushed or pressured and made our car buying experience better than expected. Ou More

by Rking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2024

Great and professional . Always prompt and the staff is thorough and respectful and kind also More

by reecie949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 18, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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