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Kenny Ross Ford South
Castle Shannon, PA
1,248 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,248 reviews
September 24, 2024
Fast and thorough service. Followed up with emails and a texted video link describing the status of my truck. The video included brake and tire measurements and any recommended Followed up with emails and a texted video link describing the status of my truck. The video included brake and tire measurements and any recommended upcoming service needs. More
by capt-tom
Verified Customer
September 24, 2024
everything was done fast and proficiently, even my rental was taking care of, great job Hannah was taking care of, great job Hannah More
by davidbibza
September 20, 2024
I recently leased my vehicle. Upon leasing I noticed some body damage. I worked with my sales person to get my car in to get fixed as well as a thorough detail. As when it was giv Upon leasing I noticed some body damage. I worked with my sales person to get my car in to get fixed as well as a thorough detail. As when it was given to me I had dried leaves in my glove box, no satellite service and the detail was the best I could get based on staffing needs. Well I went over the body work with collision (great). We spoke about the detailing and specially pointed out the dried leaves in my glovebox. Picked up my car, LEAVES IN GLOVEBOX. The detail from then beginning have never been showroom ready. It’s a darn shame that I continue to have this experience on something that should be so simple. I’m not sure where the communication and standard is lacking but clearly there is something missing More
by eloneil4563
Employees Worked With
Grace
September 17, 2024
My salesman, Steve Wine, did a stellar job and went out of his way to accommodate my needs. The process only took a couple of hours and I was out the door. Altogether a very pleasant experience! of his way to accommodate my needs. The process only took a couple of hours and I was out the door. Altogether a very pleasant experience! More
by bjazzyd18
September 16, 2024
I found my interaction with the service center friendly, prompt, reliable, and helpful in meeting my needs. prompt, reliable, and helpful in meeting my needs. More
by khill10
