Kenny Ross Ford South

I recently visited Kenny Ross Ford South to look at a vehicle that was advertised on the internet. I initially contacted George Schmigel and was very impressed with how quickly he returned my inquiry. vehicle that was advertised on the internet. I initially contacted George Schmigel and was very impressed with how quickly he returned my inquiry. Always he was understanding, courteous, and attentive. I felt valued more as a customer than I have at other dealerships. When I arrived for my test drive, I was greeted by a newer salesperson, Jim, who accompanied my wife and me on the drive. It was one of the more entertaining test drives I have taken. Jim has a great personality, seems very honest, and has a good sense of humor. He felt more like a friend to me than just another salesperson trying to take my money. While I was wrapping up my visit, I was greeted by the sales manager for the evening, Chris, who, to my surprise, was as friendly as everyone else. I have been to many dealerships and the manager does not even take the time to introduce himself at some of them. This was not the case with Chris. George and Chris were very eager to work with me to ensure my utmost satisfaction. After my experience, I was followed up by the general manager, Dave Ross, and you could tell that he cares about customer satisfaction and service. While I, regrettably, did not purchase anything at this time, I would not hesitate to return to Kenny Ross Ford South for any future business. I highly recommend checking them out. More

Chris and Joe are by far one of the most helpful guys I have ever met. This was my first time buying a car and I didn't quite know what to expect. Chris and Joe made everything easy from the start! From th have ever met. This was my first time buying a car and I didn't quite know what to expect. Chris and Joe made everything easy from the start! From the initial test drive to the final sale, they were by my side to answer any questions or concerns I had. Their knowledge of the industry is unsurpassed and their customer service is second to none. I would highly recommend this dealership to anyone who is looking to buy a new or used vehicle. If you're searching for a car, come here first; you will not be disappointed with their service! And most importantly, my car is everything I wanted and more! More

After driving my 2007 Ford Focus for 4 1/2 years and needing only one repair- which was under warranty, I thought I'd 'beat the odds': see if I could purchase a new car and get the 'no worry' once ag needing only one repair- which was under warranty, I thought I'd 'beat the odds': see if I could purchase a new car and get the 'no worry' once again along with it, BEFORE problems occurred. But I still owed money on the 2007. It was time for inspection anyway (and I was driving on the 'donut' wheel after a flat I'd gotten the Sunday before Labor Day) so September 7th was the first chance I had to visit the Library Road dealership. Rocky Bodzer had sent me his card and left a telephone message the week before, so I called first and asked for Rocky. He told Wednesday was his day off, but he'd be happy to meet me and see what he could do. Long story short...... I left the dealership with the one 2012 Ford Focus they had on the lot. I was adamant about not wanting to pay more than a small bit beyond my current monthly payments. Rocky and the finance manager made it happen. They 'shopped' for the best rate for me (MUCH lower than my current percentage) did a credit check, then secured the lower rate as well as a rebate for my good credit that counted toward the bottom line. Not only that, the finance manager (sorry, I don't know his name, but he was NOT one of the high-pressure types one is used to dealing with, he was terrific) even did something I'd not thought about. He transferred the extended warranty I'd taken on my 2007 to my new 2012 car. I now have 5 years of COMPLETE warranty on everything. I am more than pleased. I LOVE my car, and can't say enough about the courtesy, patience, good humor and just plain decency that Rocky showed throughout. He's a wonderful, trustworthy salesman, and that's a rarity. I'd recommend the South Hills Kenny Ross dealership to anyone looking to find a car that suits their budget. (But they can also add a little 'pizzazz' to the mix. Without QUESTION, that 2012 Focus is a dream car, rated '10' for safety and performance.) In fact, everything about my experience with Kenny Ross has been a 10. It's the place to go for terrific service. More

The way that Chris and Brian deal with the customers are exceptional. They took the time to explain everything to make the buying decision easier. Once I decided on the vechicle there was no rush to get m exceptional. They took the time to explain everything to make the buying decision easier. Once I decided on the vechicle there was no rush to get me out of there. They ensured all through out the sales process that I was informed of timeframes and that I understood how to use the features on the car. I would highly recommend all of my friends to see either one of them and to the dealership. More