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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,300 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,300 reviews

April 24, 2025

Service was fast. I didn't have to wait long or car to be ready. Thanks More

by JOE.MASCETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAMRYN DYLAN
April 24, 2025

I overpaid that’s my fault. I should’ve walked away. I’m familiar with high-pressure sales and I let them get me anyway. More

by j24carl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Service was timely and explained in advance. No unexpected charges. Staff was courteous and professional. More

by janice.macfarlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and Paula
April 21, 2025

Lied to my face about things they “threw” into the deal to make me feel good about it but found out it’s pretty standard that it comes with most vehicles. My truck that i bought has problems already and i More

by cramsden93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Glunt
2.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I discovered another problem after I picked up vehicle and dealer did not hesitate to make it right! More

by VIPERJRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leach
April 16, 2025

This is a complete reveal and rebuttal of my previous review, which i have removed. After seeing the review Kenny Ross Ford contacted me, came out, and quickly addressed and corrected the matter. They More

by Leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 11, 2025

Made the appointment time we wanted. Dropped the car off and picked it up when it was done. Cameron, the service rep, was great. I appreciated how much time he gave me regarding any ques More

by nmzeis
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Myles
Apr 11, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 10, 2025

Prompt, professional and personable service. Persistent problem was identified and addressed. Three day loaner vehicle service was perfect. More

by john@tobin-pgh.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slekar, Mark Provided competent, thorough and friendly service.
Apr 11, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2025

No complaints. Appointment was made for my convenience. Every thing went well. I was in and out. More

by patio1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 08, 2025

The service department is fast and efficient. The service people are well knowledged and friendly. More

by SAWCHAK4344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 11, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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