Kenny Kent Toyota

Non courteous service Worst service period Had there been any other Toyota dealership in town I would have preferred going there. They messed up my service orders twice t Worst service period Had there been any other Toyota dealership in town I would have preferred going there. They messed up my service orders twice that cost me wasting several important hours! Staff Not courteous at all More

Why I will refer Mr. Levy First of all, I work in a field where customer service is what it's about. A service provided. I chose vendors for our company based on their servic First of all, I work in a field where customer service is what it's about. A service provided. I chose vendors for our company based on their service, not their prices. When I came in to purchase a vehicle, I was greeted warmly by Mr. Levy. He assured me that he could help me, even though I was using the TMMI employee discount. This being the first vehicle purchased in over 12 yrs, I had no idea what to expect. I can tell you what i received. Mr. Levy treated me very kind, very respectable and most of all like a human. This wasn't a business transaction. It was more. It was a commitment to invest my money in a dependable vehicle for many more years. He never made me feel insignificant or silly with my constant questions. He treated me as if he'd known me for many years. I thoroughly enjoyed working with Mr. Levy and I really look forward to someone asking me who I would recommend. I'm very, very pleased to have been Mr. Levy's customer and I look forward to working with him again. Thank you, Ira. You are amazing at what you do!!! More

Great Place to Purchase a Car In searching for a new car, we thought about 3 different vehicles. At one place, the salesman was quite inept on car information. Another was eliminat In searching for a new car, we thought about 3 different vehicles. At one place, the salesman was quite inept on car information. Another was eliminated due to expense. However, Shawn Gallagher's knowledge of cars, his desire to satisfy our wants and his respectfulness made our experience great at Toyota. He explained things thoroughly and we certainly appreciated his abilities and service. We already treasure our new Camry. Thanks Toyota. More

New car My experience with Kenny Kent Toyota could not have gone any smoother than it did. I was a little nervous buying a new car again and everyone answered My experience with Kenny Kent Toyota could not have gone any smoother than it did. I was a little nervous buying a new car again and everyone answered my questions and made the experience a lot more easy. I would have no problem dealing with them again and would recommend them to others. More

Great experience I went in to lease a Toyota. My sales agent was Josh Brune. He was professional, fast and very helpful. My waiting time was minimum. I got a great hel I went in to lease a Toyota. My sales agent was Josh Brune. He was professional, fast and very helpful. My waiting time was minimum. I got a great help with deciding which model would be better for me. My overall experience was exceptional. More

Great experience We really had a great experience at Kenny Kent! Everyone was helpful, friendly and willing to work with us. We got great lease deal and will be back! We really had a great experience at Kenny Kent! Everyone was helpful, friendly and willing to work with us. We got great lease deal and will be back! More

Left with a great price and excellent customer service We had originally just came in to get our 2008 Camry Hybrid serviced. We found out that our vehicle was going to be too expensive to get fixed. Kenn We had originally just came in to get our 2008 Camry Hybrid serviced. We found out that our vehicle was going to be too expensive to get fixed. Kenny Kent Toyota was able to give us top dollar for our trade and get us into a 2014 Camry Hybrid within hours. We appreciate their efficiency. More

Excellent Service The car service at Kenny Kent Toyota in Evansville has always been excellent in the 14 years during which I serviced my Corollas there. This time has The car service at Kenny Kent Toyota in Evansville has always been excellent in the 14 years during which I serviced my Corollas there. This time has been even better. It went so smoothly that after it was done I wondered if it truly happened. Now they have added something else to the service - a complementary car wash. When the service on the car was completed, and the car was brought out for me, it was also clean on the outside. I cannot think of any other dealer in Evansville that provides such quality of service as Kenny Kent Evansville! More

Return visit We had a good salesman, Shawn Merkel, who did a good job of showing us our vehicle, and presenting all the bells and whistles. The business manager We had a good salesman, Shawn Merkel, who did a good job of showing us our vehicle, and presenting all the bells and whistles. The business manager was very thorough and explained everything well. Made us a nice deal. He was very knowledgeable. More

I test drove a Camry hybrid on 4/2/14 and salesman stated there were $3500 in rebates. I researched the vehicle on their internet website and saw there were $4000 in rebates. I received an email with a pictu there were $3500 in rebates. I researched the vehicle on their internet website and saw there were $4000 in rebates. I received an email with a picture of the vehicle I was interested in, description, VIN and sales price which indicated $5500 in rebates the internet salesman also left me a phone message. I called the internet salesman and advised him I was very interested in the vehicle at the price they were offering and verified with him the $5500 in rebates. He stated if I saw the $4000 rebates he has already told someone to correct that to the $5500. Internet salesman said he would have the test drive salesman call me. When salesman called he stated the $5500 rebates was incorrect. I forward a copy of the email to him. I received a call from the internet sales director and discussed with him. Director says it was a mistake and can't sell car to me for that amount but he would take it to someone higher. I received a call later from internet sales director who stated he had spoke with managing partner, Butch Hancock, who says they would be losing money if they sold the vehicle to me at that cost. I advised him that the mistake is the cost of doing business and they should sell car to me as advertised/offered in writing. He refused. I have filed a complaint with the Better Business Bureau. More