Kenny Kent Chevrolet

Con Artists. Buyer BEWARE - I want my lemon back They are con artists. I traded in a car (Nissan Altima), refi'd the less than $1000, a small amount, I still owed into my current loan that is for $19 They are con artists. I traded in a car (Nissan Altima), refi'd the less than $1000, a small amount, I still owed into my current loan that is for $19K, for a 2011 Cruze obtained in 2014 that had almost 50K miles on it. I have been paying on this loan for the past 5 1/2 years. Give me my lemon back, please. Any lemon's better than this car that I can't use AC in. It is a 75 month term. I didn't know that existed and I thought it was a 72-month term. They lied to me and said the car had no service history issues, just maintenance was done. Bull Sh*t. I have the CarFax. The car's first owner took it back to Kenny Kent Chevy and they had to do major thermostat/gasket repairs at less than 27K miles on the car, way before I ever had it. It overheats, anyone that drives it's life is constantly in danger due to a fundamentally flawed engine. I have replaced every single part underneath the hood of the car twofold. I have been on the side of the road with a car that runs hot for the past five years countless times. They could have sold me a brand new Cruze in 2014 for less than one with almost 50K miles on it, but they wanted the old car off their lot, so they took advantage of me, a first-time car buyer. Took it there for a repair estimate and they took no responsibility for their actions. They suggested I trade it in and had me fill out a credit application, then they ran my credit without my consent! Absolutely horrendous business practices. I left the dealership because they'd sold me one piece of crap car, do you really think I'm going to buy a second one from them!? This car was labeled as a "Certified Pre-Owned" vehicle and should not have been labeled as such. It's junk and it's still not paid off, and I still owe more on it than it's worth. BEWARE. Stay away. Far, far away. Unless you want to spend over $7K on car repairs and parts, buy a car from somewhere else--anywhere else! Save yourselves! The other reviews on here must be biased/fake to recommend this dealership. Absolutely appalling. More

Quick, informative and courteous! I stopped in two times prior to the purchase date. Each time I was greeted with courtesy and respect. Paul was happy to answer my questions. On the I stopped in two times prior to the purchase date. Each time I was greeted with courtesy and respect. Paul was happy to answer my questions. On the night of purchase they were able to process us through quickly although we were there a little later in the evening. Daniel was excellent in helping us understand the finance process. We are repeat customers and we will continue to be loyal because we have confidence in the Kenny Kent team. More

Impoper repairs and poor service After spending thousands on my 2015 Silverado this past year to maintain the upkeep and service intervals, Kenny Kent has ruined my vehicle. In Nove After spending thousands on my 2015 Silverado this past year to maintain the upkeep and service intervals, Kenny Kent has ruined my vehicle. In November a Diagnosis of a "possible" torque converter malfunction resulted in a 2600 dollar repair. After this repair, the truck developed a shake, and the torque converter is not performing correctly and can be felt lugging in various speeds and gears. Kenny Kent has "looked" at this problem about 5 different times with multiple days of keeping my vehicle and costing me THOUSANDS in business interuptions from work due to scheduling conflicts when a one day investigation turns into having my truck for 5 days on multiple occasions. The shake/vibration that has developed since replacement of the torque converter is "within specs" according to a Machine test. I drive my truck daily and know it better than anyone, and have told them that this shake is not normal and it is affecting the performance. Due to a "spec" result that they feel is "sufficient" I have been refused the request to have a factory engineer come help with the investigation by General Motors and Kenny Kent. Since I have purchased this truck it has been back for recall after recall, and this lack of care and concern or udder lack of Respect with the problem that was created by the repair they performed I would not recommend this dealer to anyone and will certainly NEVER purchase here again. Overall poor customer service, and complete lack of professionalism. When onsite this week, and asking for help with this matter to be resolved, I was told by their service advisor maybe I should get a lawyer if was not happy or take it to a family member that is a mechanic to fix it.. More

Thanks for the heads up notice its a big help. I thank the service department is doing a great job with people that have older cars the service they tell you about for the future of the car. I thank the service department is doing a great job with people that have older cars the service they tell you about for the future of the car. More

Great deals, great costumer service They were more transparent than many dealerships are. They had better prices online than other, and the deal was even better when I got there. They ga They were more transparent than many dealerships are. They had better prices online than other, and the deal was even better when I got there. They gave me a good deal on my trade-in, as well. Got it all done in a couple of hours and took my new vehicle home with me! Thanks Jeff Hardin and others. More

Purchased 2019 Grand Sport Corvette. I was pleased with the friendly, professionalism of those employees involved in a purchase that was completed in a few hours. I was pleased with the friendly, professionalism of those employees involved in a purchase that was completed in a few hours. More