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Kenny Kent Chevrolet
Evansville, IN
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Everyone at this dealership was wonderful. They went above and beyond in customer service. Our sales person, Neal Dixon, was awesome!!! A+++ dealership and staff! Kenny Kent Chevrolet is an outstanding above and beyond in customer service. Our sales person, Neal Dixon, was awesome!!! A+++ dealership and staff! Kenny Kent Chevrolet is an outstanding dealership!!! More
Chris White deserves every kind word! He was not pushy at all, he gave my husband and I total privacy, and he just went above and beyond to make sure we had a great experience. After visiting other dealershi all, he gave my husband and I total privacy, and he just went above and beyond to make sure we had a great experience. After visiting other dealerships and dealing with rude salesmen and rude managers, I just wish we had found Chris sooner! I will most definitely recommend Chris to friends and family, unmatched in his true care for the customer. More
Kenny Kent lied to me about what discount programs were available, so I made a purchase in good faith. Then I called my national association about why they continue to promote this benefit when it wasn’t a available, so I made a purchase in good faith. Then I called my national association about why they continue to promote this benefit when it wasn’t available They assured me it was, and I bought 2 more trucks from another dealer and I received both the national discount and fleet discounts - worth over $4,000. Kenny Kent would not call me back until I contacted them a 3rd time and the sales manager just brushed me off. DISHONEST and crooked dealer. Stay away!! More
HaHa, thesalesman Reggie is very good, very professional to deal with. But then you have the guy named a Mr Kent that is head over sales. He basically called me a liar and had proof he was lying on paper in to deal with. But then you have the guy named a Mr Kent that is head over sales. He basically called me a liar and had proof he was lying on paper in his hand.I will never go back again, strongly urge people to shop elsewhere.... More
New engine installed. Leaking oil and fuel everywhere. Dealership refuses to admit fault or fix the issues. Took it back three times and it still isnt fixed. Terrible communication and completely dishones Dealership refuses to admit fault or fix the issues. Took it back three times and it still isnt fixed. Terrible communication and completely dishonest. Out 14000$ GMC customer support is equally worthless as they only go off the dealerships word. More
Our sales person was great to work with but the finance manager completely lied to us. He bought up our interest rate on our new vehicle from the credit union that we are members of (which they are not all manager completely lied to us. He bought up our interest rate on our new vehicle from the credit union that we are members of (which they are not allowed to do) to 4.2% when I was approved for 3.45%. He also lied and said we absolutely had to pay for VIN etching which is a complete lie and it’s unnecessary and a waste of $200. I had to get ahold of my credit union to get this interest rate adjusted to the amount I was actually approved for. I will never be back. I wouldn’t even trust them to service my vehicle. More
I took my Silverado in for a Service Engine light on. Engine was running fine didn't notice any trouble with engine except light. That said they would know what was the trouble in about an hour. Well Engine was running fine didn't notice any trouble with engine except light. That said they would know what was the trouble in about an hour. Well 3 hrs later they told me the engine had carbon build up and they cleaned it and added a additive to gas tank. If light comes back on the next thing is to replace the spark plugs and wires, about $400 service. This service already cost me $336. Well guess what, the came back on in about 50 miles. This time I took it to a local garage and in a little over an hour they told me the problem and cost. It was not the carbon or the plugs and wires, it was the Air Mass Sensor, total cost was $214. Kenny Kent service dept. needs more training or something. Certified???? More
2016 Traverse 3/15/2019 Just browsing and seeing what deals we could find, we walked into Kenny Kent Chevrolet in Evansville IN late in evening on 3/15/2019. Not expecting to Just browsing and seeing what deals we could find, we walked into Kenny Kent Chevrolet in Evansville IN late in evening on 3/15/2019. Not expecting to buy, we were able to get a great deal! Matt was able to help us find the perfect vehicle for our family. We have been blessed and are extremely grateful for his above and beyond customer service. More
Part not available After waiting 35 minutes, I was told there were know parts available. I was told to rent a car. I felt I was being lied to. After waiting 35 minutes, I was told there were know parts available. I was told to rent a car. I felt I was being lied to. More
I was quoted one price, but when I came back they raised the price by $1,900. They do not honor their agreements, either verbally or written. the price by $1,900. They do not honor their agreements, either verbally or written. More