Kenny Kent Chevrolet

Bought my car with Chris White from Kenny Kent Chevrolet. When I went to go pick up my car, it was extremely filthy and the previous owner was still connected to my radio. This tells me that this car underwe When I went to go pick up my car, it was extremely filthy and the previous owner was still connected to my radio. This tells me that this car underwent little to no inspection. The car itself is not what landed this 1 star review. In fact, the 1 star review is mainly for the horrible service I was given. Prior to picking up the car, Chis made several promises that he obviously did not have intentions in keeping. When confronting Chris about what he promised to do, he ignored it and only got upset and refused to keep his “promises”. Overall, I am not upset about the car, but am genuinely concerned about the fact that a company that is supposedly so devoted to customer service had a person like Chris White working for them. More

2/22 had brought car back for new tire, bad tire found on oil change/tire rotation. Kayli in service dept was so sweet and very helpful, glad you all hore nice people. Unlike another Chevy dealer I've dealt oil change/tire rotation. Kayli in service dept was so sweet and very helpful, glad you all hore nice people. Unlike another Chevy dealer I've dealt with you all always check warranty and I'm not made to prove anything to you. Thank you, Thank you More

Very rude!! I have never purchased a vehicle that goes up in value when driving off the lot. in value when driving off the lot. More

Have tried to contact this dealership many of times with no response or promise to be called in 15-20 mins and never get called back. Also my trade value is way undervalued in my oppinion having only a 5 ye no response or promise to be called in 15-20 mins and never get called back. Also my trade value is way undervalued in my oppinion having only a 5 year old car and buying the car from the same branch dealership 6 months ago for 20+ More

Everyone at this dealership was wonderful. They went above and beyond in customer service. Our sales person, Neal Dixon, was awesome!!! A+++ dealership and staff! Kenny Kent Chevrolet is an outstanding above and beyond in customer service. Our sales person, Neal Dixon, was awesome!!! A+++ dealership and staff! Kenny Kent Chevrolet is an outstanding dealership!!! More

Chris White deserves every kind word! He was not pushy at all, he gave my husband and I total privacy, and he just went above and beyond to make sure we had a great experience. After visiting other dealershi all, he gave my husband and I total privacy, and he just went above and beyond to make sure we had a great experience. After visiting other dealerships and dealing with rude salesmen and rude managers, I just wish we had found Chris sooner! I will most definitely recommend Chris to friends and family, unmatched in his true care for the customer. More

Kenny Kent lied to me about what discount programs were available, so I made a purchase in good faith. Then I called my national association about why they continue to promote this benefit when it wasn’t a available, so I made a purchase in good faith. Then I called my national association about why they continue to promote this benefit when it wasn’t available They assured me it was, and I bought 2 more trucks from another dealer and I received both the national discount and fleet discounts - worth over $4,000. Kenny Kent would not call me back until I contacted them a 3rd time and the sales manager just brushed me off. DISHONEST and crooked dealer. Stay away!! More

HaHa, thesalesman Reggie is very good, very professional to deal with. But then you have the guy named a Mr Kent that is head over sales. He basically called me a liar and had proof he was lying on paper in to deal with. But then you have the guy named a Mr Kent that is head over sales. He basically called me a liar and had proof he was lying on paper in his hand.I will never go back again, strongly urge people to shop elsewhere.... More

New engine installed. Leaking oil and fuel everywhere. Dealership refuses to admit fault or fix the issues. Took it back three times and it still isnt fixed. Terrible communication and completely dishones Dealership refuses to admit fault or fix the issues. Took it back three times and it still isnt fixed. Terrible communication and completely dishonest. Out 14000$ GMC customer support is equally worthless as they only go off the dealerships word. More

Our sales person was great to work with but the finance manager completely lied to us. He bought up our interest rate on our new vehicle from the credit union that we are members of (which they are not all manager completely lied to us. He bought up our interest rate on our new vehicle from the credit union that we are members of (which they are not allowed to do) to 4.2% when I was approved for 3.45%. He also lied and said we absolutely had to pay for VIN etching which is a complete lie and it’s unnecessary and a waste of $200. I had to get ahold of my credit union to get this interest rate adjusted to the amount I was actually approved for. I will never be back. I wouldn’t even trust them to service my vehicle. More