Kendall Volkswagen of Anchorage
Anchorage, AK
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The process was effortless and we were treated extremely well. The car was completed earlier than expected. I wish all Kendall dealerships treated their customers like this. well. The car was completed earlier than expected. I wish all Kendall dealerships treated their customers like this. More
Excellent customer service I had to bring my Audi A3 in for service on 12/23/19. I had a recall that needed to be taken care of . I also needed my brakes looked at. My experienc I had to bring my Audi A3 in for service on 12/23/19. I had a recall that needed to be taken care of . I also needed my brakes looked at. My experience was great. They have a great waiting area with coffee and pastries. I didn't have to wait long for a shuttle ride back home. Service was complete by the end of the day. More
Superior service representative We could not be more pleased with Mike. He even came in during his vacation to return our Audi. We appreciate the loaner car also. We could not be more pleased with Mike. He even came in during his vacation to return our Audi. We appreciate the loaner car also. More
RECALL SERVICE After some trouble getting the RECALL SERVICE Date schedule, you got it done and your service department went above and beyond the call to help me ou After some trouble getting the RECALL SERVICE Date schedule, you got it done and your service department went above and beyond the call to help me out with this. Thank you. More
Audi service I was pleased with the service I received at Audi service. They updated me throughout the day and the following day on the status of my car. I was pleased with the service I received at Audi service. They updated me throughout the day and the following day on the status of my car. More
Factory Recall All wheel Golf stationwagon Scheduling an appointment was easy, the dealership reserved a car for me and the fix was timely and prompt. Great work, Great service, and pleasant pr Scheduling an appointment was easy, the dealership reserved a car for me and the fix was timely and prompt. Great work, Great service, and pleasant proficient people to work with. More
Amazing as always! This is my second Audi Q5 and I always have great service at Kendall. Staff are helpful and I get a loaner car, which is really nice to have to get t This is my second Audi Q5 and I always have great service at Kendall. Staff are helpful and I get a loaner car, which is really nice to have to get to work and run errands while the car is being serviced. More
We had a wonderful experience and really enjoyed ourselves Definitely one of the best experiences I have had buying a car. First, my 2020 Q3 is amazing, I am so in love with this car. Second, the staff at Ke Definitely one of the best experiences I have had buying a car. First, my 2020 Q3 is amazing, I am so in love with this car. Second, the staff at Kendall were nothing short of spectacular! I had been emailing with them for a couple of weeks to find out information on the end of my current lease for my 2016 Q3. Their willingness to help me made me know that I definitely wanted to buy my next car from them. This was a great experience from start to finish. More
Excellent experience JP exceeded my expectations in regards to customer service. He was patient and understanding during the entire process. Unfortunately most car dealers JP exceeded my expectations in regards to customer service. He was patient and understanding during the entire process. Unfortunately most car dealerships can be pushy and it makes the buying experience so awkward. That was not the case with JP and the Volkswagen Dealership. They were all kind and laid back, yet always professional. I was extremely impressed and I will be sure to recommend JP to all of our friends searching for a new vehicle! Thank you JP! More