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Kendall Toyota - Service Center

Miami, FL

4.4
563 Reviews

563 Reviews of Kendall Toyota - Service Center

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February 07, 2021

Best auto service experience ever! Rosa is friendly, professional, and very efficient. You can tell she has the customer's best interest in mind. I would highly recommend Kendall Toyota service. More

by DJb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Fernandez
February 06, 2021

excelente 👌 servicio me atendieron al momento sin tanta espera el servicio que solicite fue excelente duro lo normal que se nesesesita seguiré como cliente en este sitio 👏 More

by jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert castro ,Marianelis
February 06, 2021

Employee Yeily Diaz was very attentive and provided excellent service. Vehicle was serviced promptly. Waiting area was clean and comfortable. Car wash offered but not provided. More

by mardomingomaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeily Diaz
February 02, 2021

The Service Was Excellent.Keep up thank you .the waiting The Service Was Excellent. Keep up thank you .the waiting time was really fast as soon as arrive in to the dealer ship they took care of my car right More

by tessyburgos16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Publix
January 28, 2021

Excelente servicio, absoluta cordialidad, mucha profesionalidad. Se han respetado totalmente el horario de la cita. Es un placer visitar las instalaciones para cualquier necesidad que se tenga More

by alejandrocid59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No lo se
January 24, 2021

I had no appointment but still the service was completed earlier than I expected. The service advisor was knowledgeable and very nice. The price for service was excellent More

by Djsanchez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa in Service was knowledgeable and nice
January 10, 2021

Today, it was a bad service. Appointment at 10:30 and I arrived at 10:07 Car was ready at 1:15 pm they didn’t clean the car, I had to ask twice about it. The answer was too many car today. I really disagre More

by Freixas.cristina27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie, Jones
Jan 19, 2021 -

Kendall Toyota responded

Cristina, we understand your frustration and we're truly sorry for the inconvenience we may have caused. As one of the highest volume dealerships in Miami sometimes delays can occur. Unfortunately, the day of your visit we had a lot of cars in for service which resulted in delays. We will use your experience to better improve our services and share it with our team. Thank you.

January 08, 2021

Thank to Kendall Toyota, and specially to Rosa Fernandez, for your excellent service! She went far and beyond in order to get my car ready on time for a long trip that I'll have soon. More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Fernandez
Jan 19, 2021 -

Kendall Toyota responded

Hi Roberto, thank you so much for the awesome review! We're very thrilled our service advisor was able to exceed your expectations.

January 06, 2021

Best customer service that I’ve had at a dealer.I Best customer service that I’ve had at a dealer. I ordered some parts and they came in very fast. Thank you so much for your advise and help! More

by Andrea Rubio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel (Parts)
Jan 19, 2021 -

Kendall Toyota responded

Hi Andrea, thank you so much for the five-star review! We're so happy we were able to get your parts in on time!

January 04, 2021

It was my first service with my Toyota Tundra. I was able to make my appointment the same day. I had the quick service and it took about 2 and a 1/2 hours from start to finish. Although it was a little crowd More

by yzookeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanelis Morales
Jan 19, 2021 -

Kendall Toyota responded

Hi, thank you so much for sharing your five-star experience with us! We hope to see you again soon.

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